Scheduling Coordinator Home Care
Resume:
Objective:
-To obtain a full time position at a reliable job
-To achieve and grow at a successful career
Summary:
-Strong leadership skills
-Creative and artistic
-Community service, multitask curricular activities while obtaining jobs for 35 plus a week
-Exceptional organizational skills
-Enthusiastic, honest, dependable, enjoys working with others as well as individually
-Reliable
Experience:
Associated Home Care
August 15 2024- Present
Scheduling Coordinator
- Answering calls back to back and rescheduling, scheduling, canceling and changing appointments
- Handle High stress situations and deescalate
- Meet quota
- Consistent with numbers of the week
- Put in new client information, up date information
- Handle issues or problems that a scheduler faces in office- angry customers, happy, funny, customers
Family Continuity
Oct 2022- May 29, 2024
Recovery Coach/ OUTREACH counselor
- Harm Reduction skills
- Provide Coaching and outreach counseling to help with recovery for clients
- Works as part of a team
- Provide support/resources via in person, virtual, by phone, in the community, in groups
- Helps clients in every stage of recovery, while also available for outreach help as well ( Kaitlyn Harris
40 Devlin Passway
Fitchburg MA
************@*****.***
family support, resources)
- Attends meetings/training/groups to help growth and education. Also provide education for clients on recovery, support
NM CARES Drop In Center
2022- current
Recovery Coach/ OUTREACH counselor
- Harm Reduction skills
- Provide a safe and healthy engaging environment for anyone affected by the stigma of drugs and alcohol
- Makes phone calls to facilities to help better anyone looking to seek help in the addiction
- Runs groups such as Open Mic Nights, Parents of Being Bullied groups, Speak from experience groups, etc.
Ark Behavioral Health- Springhill Recovery Center
2021-2022
Recovery Specialist
-Direct client supervision
- Facilitating and co-facilitating client non-clinical groups
- Providing safe client transportation
- Maintaining appropriate documentation according to agency and licensing requirement Hey Good Lookn Salon
2018- per diem current
Cosmetologist
- handle clients request for hair, makeup, nails and waxing
- Achieve set goal using chemicals and scissors
- Obtaining healthy and respectful relationships with my clients
- Handle cash flow in a high speed and energetic atmosphere
- Maintain a energetic and kind and professional overall personality while working in a high speeds and creative environment
Open Sky/ The Bridge community human sources
2018-2019
Residential counselor
-take care of individuals with minor to severe disabilities, mental and physically as well as emotionally
-control of control meds and everyday prescriptions.Take individuals to and from medical appointments
- MAP certified
- stay daily or overnight taken full care of residents, hygiene,mental, physical, etc. - help individuals grow to achieve all goals
- help clients organize their allowances and spend wisely, appropriately 02/27/2017- 2018
Santander Bank
Universal Banker II
- Accurately and professionally handles customers’ accounts including maintenance, opening/closing, and adding products/members
- Correctly manages account information including high security information professionally - follows all and any policy and procedure
- completes and passes all training and classes needed accurately and in a timely matter - Handles a cash drawer and cash transaction
- All Teller duties as well
01/18/16-02/15/2017
Deluxe Corp
Inbound Sales
-Customer Service, Speaking to Customers
- Answering Phones
- Accurately transmitting information through a computer system
- Correcting and placing orders
- Obtaining private information accurately
Education:
North Middlesex Regional High School
Graduated in May of 2008
Courses taken were all to graduate
Henri's school of hair design between March 2012 - January 2013 Graduated one of the first of class in January 2013
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