Customer Service A R
Resume:
M A R G A R E T
Y B A R R A
***********@*****.***
Rowlett, TX 75088
PROFESSIONAL SUMMARY
Experienced claims adjuster with a proven track record in settlement negotiation and claims investigation. Great subrogation skills while delivering exceptional customer service. Highly motivated and detailed oriented. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Ability to prioritize and handle multiple tasks in a challenging environment. SKILLS
Casualty and property loss Information gathering
Problem-solving abilities Ethical standards
Evidence collection Customer service
Attention to detail Claims adjustment
Automobile claims specialist Time management abilities Settlement negotiations Verbal communication
EXPERIENCE
Subrogation Specialist, IOS Staffing - Afni, Mar 2024 May 2025, Dallas, TX Carefully reviewed official documentation such as a police report to determine extend of liability.
Contacted the parties involved to secure the necessary information for successful recovery.
Negotiated claims settlement with the involved parties to minimize financial risk for the company.
Managed a high volume of claims, ensuring accurate documentation and prompt processing.
Subrogation Specialist, Kemper, Nov 2021 Jan 2024, Dallas, TX Negotiated claims settlements with the involved parties. Used abilities to achieve fair and prompt resolution to each case, consistently maintaining low loss ratio.
Looked into questionable claims to assess the accuracy of authorizing the outlined payments.
Carefully reviewed official documentation such as police reports to determine the true extent of liability.
Subrogation Specialist, TL Thompson & Associates, Nov 2009 Aug 2021, Dallas, TX Carefully reviewed official documentation such as police reports to determine the MY
true extent of liability.
Negotiated claim settlements with the involved parties. Contacted the parties involved to secure the necessary information for successful recovery.
Worked productively in a fast-moving environment to processed large volumes of claims.
EDUCATION
Mountain View Dallas, TX
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