Patient Care Customer Service

*** ********** **. • RICHMOND, TX *****

PHONE 832-***-****(CELL)

E-MAIL:***********@*****.***

CHINWE CYNTHIA IHEKORONYE

OBJECTIVE/BACKGROUND

I am a licensed pharmacist seeking a position in an organization that will provide me with challenging opportunities to further enhance my knowledge and skills and have prospects for growth in my career. My interest in a practice position in a hospital will enable me to continue to use my clinical skills in the direct delivery of patient care. I am a hardworking and dependable individual with proven leadership experience who is poised to offer your organization high quality analytical and critical thinking skills. My academic background is based on a solid science foundation coupled with professional training in a healthcare discipline.

EDUCATION

Texas Southern University College of Pharmacy and Health Sciences, Houston, Texas 2016 - 2020 – Pharm.D. degree candidate (Class of 2020)

Houston Baptist University, Houston, Texas.

2010 - 2013 – Bachelor of Science degree in Biochemistry and Molecular Biology Wharton County Junior College Richmond, Texas.

2008 - 2010 - Associates Degree in Pre-Med and General Studies. CLINICAL ROTATIONS

January – February 2020 – Harris County Health Department City Jail Preceptor: Dr. Eloiuse Haynes

Duties and responsibilities: Medication repackaging, medication counseling, order processing November – December 2019 – San Jose Clinic

Preceptor: Dr. Davis Portia

Duties and responsibilities: Medication counseling, Point of care testing, medication reconciliation, Diabetes, hypertension and anticoagulation management.

September -November 2019 – CVS Pharmacy

Preceptor – Dr. Shady Ellatar

Duties and responsibilities: Pharmacy operation management and administrative duties. August – September 2019 – Bentaub Hospital

Preceptor: Dr. Oriakhi Ogbevoen

Duties and responsibilities: Medication counseling, pyxis maintenance, order processing and filling July – August 2019 – Community Health Choice

Preceptor – Dr. Ndefo Uche

Duties and responsibilities: Prior authorization, processing non-formulary drug requests, using clinical guidelines to evaluate medication appropriateness

May -June 2019 – Methodist Hospital

Preceptor – Dr. Aileen Korulla

Duties and responsibilities: Medication counseling, evaluating drug appropriateness, medication therapy monitoring, rounding with other health care professionals January – February 2019 - Ben Taub Hospital – Drug Formulary Division Preceptor – Dr. Wong Jerry

Duties and Responsibilities: Processing non-formulary drug requests, shadowing clinical pharmacist, attending formulary change meetings and processing orders in the central pharmacy January 2019 – Central Fill Pharmacy

Preceptor – Dr. Adamaley-Johnson Mabel

Duties and Responsibilities – filling prescriptions using robotics, semi robotics and manual fill. Packaging, shipping, pharmacist verification, and Drug utilization review (DUR) September 2017 – April 2018 – CVS Pharmacy

Preceptor – Dr. Xiao Lin

Duties and responsibilities – medication counseling, customer service, making doctor calls, taking prescriptions over the phone, transferring prescriptions and medication therapy management WORK EXPERIENCE

2022 - Present - Pharmacy Manager CVS Pharmacy

Duties and Responsibilities: Patient counseling, prescription filling and verification, immunizations, medication therapy management, leading and directing Pharmacy Staff comprising both staff Pharmacists and Pharmacy Technicians. Accountable for the management, oversight and operation of all aspects within the pharmacy, including Patient safety, pharmacy professional service. regulatory requirements, quality assurance, customer service, personnel management, inventory management, financial profitability, loss prevention and workflow management.

2020 - 2021 – Full Time Pharmacist CVS Pharmacy

Duties and Responsibilities: Patient care, Prescription filling and verification, patient counseling, immunizations, customer service, medication therapy management, Personnel management, inventory management and workflow management

2017 – 2020 - Pharmacist Intern at CVS Pharmacy

Duties and Responsibilities: patient counseling, filling prescriptions, customer service, prescriber calls, vaccinations and medication therapy management

2016 – 2017 – Pharmacy Technician at CVS Pharmacy

Duties and Responsibilities: Filling prescriptions, customer service, inventory management and assisting the pharmacist

LICENCES

Registered Pharmacist – Texas State Board of pharmacy PC SKILLS

Competent with Excel, Power Point, Microsoft word and basic computer skills

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