Web Developer

PAUL

CHINKHUNTHA

Systems Developer

CONTACT INFO

****.***********@*****.***

+265*********

Lilongwe, Malawi

www.linkedin.com/in/paul-chinkhu

ntha-341307348

EDUCATION

Bachelor of Science

Information and

communication technology

Mzuzu University

April 2021 - May 2025

Mzuzu

SKILLS

Frontend: React.js, Next.js,

Typescript, Express.js, Redux,

Bootstrap

Backend: Node.js, Express.js,

PHP, Python, Java

APIs & Data: RESTful APIs, JSON,

SQL, MySQL

DevOps & Cloud: AWS, Linux

Administration, Git/GitHub

Systems: Database Design,

System Architecture

CERTIFICATIONS

JavaScript Essentials 2 (Cisco):

April 2024

HTML5 and CSS3 Essentials (JS

Institution, Cisco): February 2025

Software Engineering

Fundamentals (Cisco): April 2025

CAREER OBJECTIVE

I am a passionate and results-oriented ICT professional with extensive expertise in systems development, web applications, and IT support. I specialize in building scalable, secure, and high-performing software systems using technologies such as React.js, Node.js, and AWS to deliver robust systems. My experience encompasses end-to-end development— from database design and backend architecture to seamless frontend integration—ensuring reliable, maintainable, and high-impact solutions that drive organizational success.

WORK EXPERIENCE

System Developer / Full-Stack Developer

Xander Creditors

Feb 2022 - current Lilongwe, Malawi

Engineered backend logic and integrated third-party systems, improving workflow automation and data synchronization across departments.

Established rigorous security protocols that achieved 100% PCI DSS and GDPR compliance, preventing data breaches.

Re-architected AWS-based cloud infrastructure, improving system reliability, reducing latency, and cutting operational costs by 36%. Collaborated with marketing and sales teams to design a customer onboarding process, achieving a 19% decline in churn rate and a 40% increase in satisfaction.

Enhanced user engagement by 65% via redesign of frontend interfaces adhering to contemporary UI/UX standards, ensuring seamless cross-device compatibility.

Executed comprehensive user testing with over 200 participants, resulting in significant enhancements to the onboarding process. Implemented robust API endpoints and microservices to support scalable system design and improved maintainability. Tech stack: Bootstrap, React.js, Next.js, Redux, Express.js, Node.js, PHP, SQL, MySQL, AWS

IT Support Technician

Tee component and communications

Dec 2024 - Mar 2025 Lilongwe

Resolved IT issues for 9+ clients, improving customer satisfaction by 23% through effective communication and problem-solving strategies.

Transformed IT support strategies, decreasing resolution times by 25% while elevating user experience levels.

Spearheaded the configuration and upkeep of hardware, software, and networks, slashing downtime by 30%.

Created a centralized database for recurring tech issues, reducing repeat inquiries by 30%.

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