Customer Service Data Entry
Resume:
REFERENCE
CONTACT
SKILLS
LANGUAGES
***************@*****.**
Scarborough, ON
**********.*******@*******.****
Aleksandra Cerovic
Phone:
Email :
Pharmacist
Leadership
Staff Management
Communication skills
Time Management
Customer Service
POS Systems
Data Entry
Multitasking
Financial Transaction
English
MALISHA RAMSAMY
WORK EXPERIENCE
EDUCATION
PROFILE
"Talented post office professional with 6 years of experience managing, customer service, billing and clerical duties. Adept in problem-solving and working in a fast-paced environment.
Shoppers Drug Mart 2019-2024
Post Office Manager
YOUR MONEY STORE 2015 - 2018
Store Manager
Supervised a team of 5 postal workers, ensuring efficient daily mail handling and customer service
Resolved customer complaints, increasing satisfaction scores by 98%. Ensure uniformity of the brand across all marketing platforms and materials.
Maintained full compliance with Canada Post rules and regulations. Managed inventory levels for postal supplies, reducing shortages and waste.
Trained new hires on postal procedures, safety, and customer service protocols.
Oversaw daily financial transactions, reconciled cash drawers, and prepared end-of-day reports
Lead and manage store operations to ensure efficiency and profitability.
Recruit, train, and supervise team members.
Promote and sell financial products and services such as payday loans, monet tranfers, and check cashing.
GED 2003
Richmond Hill High School New York, New York
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