Remote Triage Registered Nurse

Denise Goode, MSN, MBA, BSN, RN, CCM, CDCES, CCRC

**** ****** **., ********, ** 63012. 314-***-**** *******@*******.***

Nurse with over 29 years of extensive expertise in critical care, home health and telehealth operations seeking second position to maintain my clinical skills and supplement my income to cover increased student loan costs.

EDUCATION

Master of Business Administration, Western Governors University, Salt Lake City, UT, March 2024, GPA 4.0

Master of Science in Nursing, Capella University, Minneapolis, MN, May 2020, GPA 4.0

Bachelor of Science in Nursing, Jacksonville University, Jacksonville, FL, May 2015, GPA 4.0

Associate of Arts, Jefferson College, Hillsboro, MO, August 2013

Nursing Diploma, MBMC School of Nursing, St. Louis, MO, June 1996

EXPERIENCE

Manager- Cardiac Cath Lab, EP Lab, Heart & Vascular Recovery

Mercy, St. Louis, MO, September 2023 - Present

Management of 3 Cath Lab suites and 2 EP suites

Management of an 8 bed short-stay recovery unit

Management of both Inpatient and Outpatient pre- and post- procedure areas

Oversaw all operational aspects, ensuring compliance with policies and regulations.

Maintained a high standard of quality assurance through regular audits and process

improvements.

Manager- Clinical Research

Mercy, St. Louis, MO, October 2021 – September 2023

Management of 5 Clinical Research offices in Missouri and Oklahoma

Oversight of accurate data entry into multiple EDC systems in compliance with clinical

research standards and NIH Guidelines

Implementation and execution of nationwide and international clinical research studies

PRN ADT Nurse

Mercy, St. Louis, MO, November 2022 - Present

New patient admissions, patient discharges, transfers, various clinical tasks.

PRN Vaccine Clinic RN/Team Lead

Mercy, St. Louis, MO, September 2021 – November 2022

COVID-19 vaccine administration

Supervisor- Nurse On Call

Mercy, Chesterfield, MO, May 2017 – October 2021

Management of clinical and non-clinical staff in a 24/7 telehealth triage setting.

Day-to-day management of the department during the COVID surge, including supplemental staff brought in to manage the call load

PACU Nurse/Total Joint Coordinator

Old Tesson Surgery Center, St. Louis, MO, January 2019- July 2021

All aspects of pre- and post-surgical patient care and monitoring

Education and preparation of patients scheduled for outpatient total joint replacement

Cardiovascular Recovery Room Registered Nurse

Missouri Baptist Medical Center, St. Louis, MO, June 2016 – July 2017

Care of Cardiovascular surgical patients immediately post-op

Care of critically ill cardiac patients

Case Manager Specialist Registered Nurse

Cigna Corporation, St. Louis, MO, April 2011- June 2016

Provided telephonic coaching and support to consumers considering behavior change to improve health status, reduce health risks, and improve quality of life

Assisted with development of the Minors Carepaths for Asthma and Diabetes

PRN Registered Nurse- Home Healthcare

Advantage Nursing, St. Louis, MO, April 2014- June 2016

PRN Registered Nurse- Home Healthcare

Maxim Healthcare, St. Louis, MO, May 2012 – April 2014

Telephonic Disease Manager/Health Coach Registered Nurse

United HealthCare, Maryland Heights, MO, April 2010 - April 2011

Provided telephonic coaching support to consumers considering behavior change to

improve health status, reduce health risks, and improve quality of life

Telephonic Disease Manager/Health Coach Registered Nurse

APS Healthcare, Earth City, MO, June 2008- July 2009

Provided telephonic coaching support to consumers considering behavior change to

improve health status, reduce health risks, and improve quality of life

Participated in the development of the training program for all new employees

This position was downsized and the office was closed

Telephonic Disease Manager/Health Coach Registered Nurse

Healthways, Inc., St. Louis, MO, May 2006- June 2008

Provided telephonic coaching support to consumers considering behavior change to

improve health status, reduce health risks, and improve quality of life

Interventional Radiology Registered Nurse

St. Joseph’s Hospital Kirkwood, Kirkwood, MO, May 2004- June 2006

Assisted with procedures in Interventional Radiology

Administered conscious sedation

Developed training programs for Radiology Technicians

Certified Clinical Research Nurse

SoLUtions, St. Louis, MO, September 2002- April 2004

Extensive data capture and entry

Participated in patient recruitment

Various medical procedures as required for clinical trials (PFTs, phlebotomy, etc)

Surgical Recovery Room Registered Nurse

St. Johns Mercy Medical Center, Creve Coeur, MO, November 2001- November 2002

All aspects of pre- and post-surgical patient care and monitoring

PRN Registered Nurse-Critical Care Float Pool

Intelistaff, St. Louis, MO, May 1999- December 2005

Worked in the ICUs at various hospitals around St. Louis

Clinical Research Nurse

The Clinical Research Center, St. Louis, MO, June 1999- November 2001

Extensive data capture and entry

Various medical procedures as required for clinical trials (PFTs, phlebotomy, etc)

Medical Intensive Care Unit and Cardiac Cath Lab Registered Nurse

St. Louis University Hospital, St. Louis, MO, November 1997- June 1999

Telemetry/Step-down Registered Nurse

Missouri Baptist Medical Center, St. Louis, MO, August 1996- November 1997

LICENSURE and SPECIAL SKILLS

ACLS and BLS current

Professional nursing registration in Missouri and California

Certified Case Manager

Certified Diabetes Care and Education Specialist

Certified Clinical Research Coordinator

SKILLS

Triage, Telehealth, Cardiac Care, Home Health, Patient Care, Clinical Research, Case Management, Quality Assurance, Staff Management, ACLS, BLS. In home office with high speed internet access.

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