Supply Chain Logistics Associate
Resume:
**************@*****.***
Midlothian, IL 60445
Logistics Associate with strong focus
on efficiency and reliability in
managing supply chain operations.
Demonstrates consistent
performance in coordinating
shipments, maintaining inventory,
and optimizing warehouse
processes. Recognized for practical
problem-solving skills and
unwavering commitment to
completing tasks accurately and on
time.
PROFESSIONAL SUMMARY
SKILLS
MICROSOFT SHAREPOINT
MS Office Sales
Account Management
Salesforce CRM
Management Experience
MS OFFICE SUITE
Pallet jack operation
Materials handling
Warehouse operations
Supply chain operations
Lifting and sorting
Organizational skills
Excellent communication
Loading and unloading
LATRELL SCOTT
Logistics Associate
Independent Courier
Intake Specialist
Delivery Driver
EXPERIENCE
Ontrac Logistics
Nov 2024 – Present
Romeoville, IL
Performed daily shipping operations, including order fulfillment and inventory management.
•
Directed staff members on proper packing methods for fragile items during shipping operations.
•
Identified areas for improvement in the supply chain process and implemented solutions accordingly.
•
Inspected incoming goods upon arrival at warehouse facility for damage or discrepancies.
•
• Prioritized tasks and managed deadlines under strict time constraints. Ride Away LLC
Oct 2024 – Present
Chicago, IL
Performed daily vehicle safety checks to ensure safe operation on the roadways.
•
Demonstrated strong organizational skills when sorting packages according to priority levels.
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Maintained accurate records of deliveries, including times, dates, and contact information.
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Ensured timely delivery of all packages in accordance with company policies and procedures.
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Utilized GPS navigation system to accurately locate destinations for deliveries.
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Developed excellent customer service skills through frequent interactions with clients.
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• Created efficient delivery routes to reduce fuel costs and travel time.
• Assisted with loading and unloading of parcels for delivery.
• Communicated with customers to provide updates on delivery status. EVICORE HEALTHCARE FORMERLY CARE CORE
NATIONAL
Dec 2022 – Aug 2024
US
Process prior authorization requests on behalf of providers and facilities for insurance companies
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Provide professional and efficient service for medical professionals and patients
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Handling high volume of calls in an inbound call center structure while reaching and maintaining KPIs and performance metrics
•
Every Day Couriers Inc
Apr 2020 – Dec 2022
Maywood, IL
• Utilizing hand trucks and forklifts to pick and load large cargo Vans
• Delivering inventory bins/crates to Walgreens and CVS locations
• Responsible for various delivery routes in Chicagoland area
• Responsible for making deliveries and returns in timely manner PSR - Patient Service Representative
Patient Service Representative
Communications Specialist/Operator
Customer Account Executive II
Assistant Office Manager
Generate end of day report regarding outstanding
invoices/returns/deliveries.
•
• Face to Face B2B repoire and relationship building with Location Managers Advocate Aurora Healthcare
Oct 2017 – Feb 2020
Hazel Crest, IL
Patient registration, verifying insurance and demographics, collecting copays
•
General office duties included: inputting physician schedules, filing, faxing, processing medical records requests, placing reminder calls to patients etc
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Generating referrals for diagnostic services associated with Cardiology through ERMA, and Epic systems
•
Advocate Medical Group
Jul 2016 – Oct 2017
Lockport, IL
I provided efficient, effective, quality customer service and practice support
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• General office duties including scheduling, coding, registration and billing. I helped to maximize revenues by collecting payments at time of service and entering accurate and up-to-date billing information into the patient accounting system.
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• Worked with clinical staff in maintaining accurate medical records. Advocate Christ Hospital
Jul 2015 – Jul 2016
Oak Lawn, IL
Answer high volume of incoming calls; greeting callers; providing patient information; transferring calls and paging physicians, as necessary.
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Process emergency calls for hospital codes and fire codes in an extremely time sensitive manner.
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• Program and replace telecom equipment and pagers for medical staff.
• Utilizing MS Office products and SAP software regularly Comcast
Oct 2011 – Oct 2014
Woodridge, IL
• Providing comprehensive technical support for video products. Answering a high volume of calls; resolving complex billing and technical issues.
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Customer retention, pitching and sales during call resolution, updating customer accounts and plan modification
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Direct Financial Services
Jan 2007 – Oct 2011
Joliet, IL
Overseeing tax preparation, and the sale of insurance and finance products
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• Filing and securing customer protected information. Supervising 5-10 employees; set schedules, review returns for transmission
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• Resolving customer related issues and complaints.
• Organizing & maintaining office supplies
• Interviewing and hiring of staff.
• Compiling and submitting monthly expense reports for office
• Handled Accounts Receivable for office
High school diploma
Secondary School Education in General
Studies
Secondary School Education
EDUCATION
Romeoville High School
Jun 1997
Prairie State College
University of Illinois at Champaign
Work Permit: Authorized to work in the US for any employer PERSONAL INFORMATION
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