Case Management Sales Associate
Resume:
EVELYN RUCKER-BULLARD
WINTER HAVEN, FL 33884
**************@*****.***
To obtain a fulfilling position which will allow for work life balance of flexibility, growth, and utilization of my skills to meet the organization’s needs and goals.
EXPERIENCE
05/2021-02/2022 MILESTONE. Technologies @Meta/facebook
New York,NY
Title: Scanning Associate
Duties: Greeted employees,and
Visitors. Checked proper
COVID-19 vaccinations
Were presented. Provided
PPE as needed.
10/2019-1/2020 TJMAXX, INC.,
(West Loop)
Kissimmee, Florida
Title: Sales Associate/Cashier
Duties: Greeted customers, answer inquiries, operate cash register, open credit card applications, ensure store shelves were clean and properly displayed.
04/2014-01/2017 DUANE READE/WALGREENS, INC.
New York City, New York
Title: Beauty Associate
Duties: Greeted customers and provided answers to inquiries, regularly exceeded customers’ expectations as per survey feedback. Conducted product demonstrations, liaised with other team members for upselling and cross-selling, ensured product availability, positioned
electronic orders for. customers using i-pad device.
03/2012-04/2014 MACY’S INC. (Northeast)
Valley Stream, New York
Title Counter Manager – Cosmetics Department
Duties: Collected customer returns, processed damages for destroy in field process- (dif), conducted product demonstrations, applied skincare and cosmetic presentations on customers. Maintained product knowledge and availability to customers, conducted beauty events for meeting monthly, weekly and daily sales goals, opened charge accounts, cashier, stocking/restocking shelves, and trained other beauty associates on selling floor.
01/2009-03/2012 St. George’s Episcopal Church
Brooklyn, New York
Title: Grant Writer
Duties: Locate Request for Proposals and complete grant applications, conduct community monthly educational workshops, provide case management services to program participants, present weekly community health related fairs and fundraisers activities.
04/2007-01/2009 Concord Family Services, Inc
Brooklyn, New York
Title: Program Director – Aftercare Services
Duties: Provided weekly case management supervision to staff, reviewed electronic case records via CONNECTIONS, collaborated with other management staff to ensure programmatic compliance standards were met, Liased with Human Resources Department in preparing and interviewing program employee job descriptions, performance evaluations and termination procedures. Responsible for program budget and day to day activities of the department were in compliance with constituents.
11/2005-04/2007 Community Counseling and Mediation, Inc.
Brooklyn, New York
Title: Program Supervisor- Office of Mental Health Funded
Duties Provided weekly case management supervision to staff, reviewed electronic records to ensure case management services were provided to children. Completed Medicaid, Social Security and Public Assistance applications for clients referred to program. Conducted monthly health workshops for foster parents, assisted staff with school, home and hospital visits.
EDUCATION
01/2004 Metropolitan College of New York
New York City, New York
Degree: Masters in Public Administration-(M.P.A)
02/1994 CUNY – Brooklyn College
Brooklyn, New York
Degree: Bachelors of Art (Sociology)
SKILLS
Excellent listener, crisis-mediator
Ability to work in a team player or independently
Reliable, adaptable, fast learner
Proficient in Microsoft Word, Excel, Internet, and Social Media Marketing platforms
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