Front Desk Customer Service

Carrie Sharpe

**************@*****.*** 425-***-****

OVERVIEW

Experienced in managing hotel operations, reservations, guest services, and resolving issues promptly. Skilled in providing excellent customer service and ensuring a positive guest experience. Efficient in handling front desk tasks. WORK EXPERIENCE

Front desk clerk Motel 6 N

October 2020 - May 2025 • Everett, WA

•Provided friendly and efficient front desk service, checking guests in and out accurately

•Responded to guest inquiries and requests promptly, ensuring a pleasant stay experience

•Managed room reservations and availability, optimizing occupancy and revenue

•Maintained a neat and organized lobby area, upholding the motel's high cleanliness standards Hotel Or Motel Motel 6 N

October 2020 - May 2025

•Managed the operations of a motel, ensuring a comfortable and welcoming environment for guests

•Handled reservations, check-ins, and check-outs efficiently, maintaining a high level of customer satisfaction

•Coordinated housekeeping and maintenance services to ensure cleanliness and functionality of rooms

•Resolved guest issues and complaints promptly to ensure a positive guest experience Front Desk Clerk _Night Auditor Motel 6

October 2020 - May 2025

•Managed front desk activities for a busy hotel, providing excellent customer service to guests

•Performed night audit duties including reconciling daily transactions and preparing reports

•Handled guest check-ins and check-outs efficiently, ensuring accuracy in billing and room assignments

•Assisted guests with inquiries, requests, and complaints in a professional and courteous manner EDUCATION

LKe Stevens high

June 1980 - Present High School

Lake Stevens high

June 1980 - September 1984 High School

Lake Stevens high

June 1980 - September 1984 High School

Lake Stevens

June 1980 - September 1984 High School, General Studies NOTABLE SKILLS

Front Desk Service Customer Relations Reservation Management Night Auditor

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