Communication, technical, adaptive, teamwork. Sales, restaurants, MFA.

Jennifer Arnes

Walden Center Drive

Estero, Florida

239-***-****

Professional Summary -

Results-driven business and technology professional with expertise in bridging the gap between

technical solutions and business projections. Skilled in data analysis, multi factor authentication

methods, sales, customer service and client retention. Experience in collaboration across teams,

identifying risks, and delivering viable solutions to customer base and business strategy.

Skills-

Communication verbal and written, public speaking. Technical, leadership, team building. Adaptive,

emotional intelligence, forecasting. Authentication – Muti – factor. Customer service, sales, retention.

Conflict resolution, ability to diffuse. Social media, networking, sales, coaching, staff training. Account

recovery, creation, deletion. Record management. Microsoft tools, generative AI, problem solving.

Bartending, wine, liquor. Event, catering execution.

Professional Experience –

Genntech5 - Technical support and solutions for personal data safety. Customer service, networking.

Media, networking. Device management / set up. Phone identity + eSIM locking. Removal of

potentially unwanted programs. Privacy configurations, security updates. Account recovery, creation,

and deletions. Expertise in Multi-factor authentication and methods.

11/2024-current

Edgewood Resort / Conference Center –

Bartender, Server, Event Staff - Dining room service, banquets, private weddings, military functions,

in- house groups. Customer service, sales, guest retention. Cash / credit reconciliation, front and

back of house set up. Banquet, bar configuration, inventory, forecasting 500-700 persons.

2024-seasonal

Vail Resorts –

Bartender / Server / Event Staff – High volume food and beverage sales and service to resort only

guests. Point of service, sales, inventory, stocking, cash / credit reconciling. Opening lead, guest

satisfaction, customer service.

2023-2024-seasonal

KC American Bistro -

Bartender / Server / Trainer – High volume food and beverage service, synchronized. Destination fine

dining Vanderbilt Beach, Naples. Bartender. Customer service, mixology, wine service, inventory,

ordering. Staff lead, trainer, checker. Point of sale, cash / credit reconciliation, server financials.

2014-2021

Brio-Bravo Restaurant Group –

Server, floater, team lead. Wait staff trainer, server and floor closer. High volume food and beverage

service. Customer service. Point of sale, credit management, server closer. Floater, 2 outlets.

2017-2021

Professional and personal references available upon request.

Contact this candidate