Pharmacy Technician Service Representative

PROFESSIONAL EXPERIENCE

Public Service Representative March 2020 – Present

SECRETARY OF STATE, CHICAGO HEIGHTS, IL

• Administers road examinations to applicants for all classes of driver’s licenses.

• Explains improper actions to applicants during the examination and code applications according to examination results.

• Serves as information clerk directing applicants and public to proper areas of the facility to receive service.

• Administers vision tests to driver’s license applicants and code applications according to results.

• Administers and grade written driver examinations, explain incorrect test responses, and code applications according to results.

• Enters applications or other drivers license or related forms on computer terminal and review entry for completeness and accuracy.

• Operates photographic equipment, prepares photo ID/drivers licenses for receipt of applicant.

• Performs cashiering functions for driver’s license fees, balance cash or checks with validation tape totals and to ensure all fees accounted accurately.

• Prepares deposit records or other routine financial documents necessary to process collected fees and may prepare reports on applications processed.

• Reviews fee checks, checks for necessary attachments most types of motor vehicle registration or title forms, accepts cash/checks for fees and prepares for final processing. Certified and Licensed Pharmacy Technician July 2011 - May 2018 WALMART, CHICAGO, IL

• Assisted Pharmacist with preparing, filling, and dispensing prescriptions for customers in a professional and timely manner.

• Provided exceptional customer service while retrieving patient’s prescriptions and checking out customers’ final purchases.

• Ordered prescription and over the counter medications as well as stocked merchandise.

• Processed inventory on medication and supply orders and verified products against invoices to ensure accuracy on all orders.

• Updated patient records and insurance information on the Connexus operating system.

• Input written, faxed and e-scribed prescriptions in an accurate and timely manner. CRAE WHITE

: 773-***-**** : ***************@*****.*** Sauk Village, IL 60411 Over 20 years of customer service, call-center, and billing experience. Experience working well in group settings or on my own. Excellent time management and multi-tasking skills with great diligence. Certified and Licensed Pharmacy Technician, professionally trained in all aspects of pharmacy technician duties.

Teacher’s Assistant May 2007 - December 2007

VIREVA NURSEY & KINDERGARTEN, CHICAGO, IL

• Provided an educational and fun learning environment for three- to four-year-olds by offering them a vast array of learning materials and resources.

• Facilitated with teaching children through the “Creative Curriculum” program which is the fundamentals of early childhood education.

Teacher’s Aid May 2005 - December 2006

FRANKLIN ELEMENTARY SCHOOL, DOLTON, IL

• Assisted students with reading, math, and language arts lessons on the A+ learning system, in the “After-School Matters” program.

• Supported students with homework assignments and school projects during the

“homework hour” of the program.

• Monitored group activities in the gymnasium, arts and crafts room and game room. PRIOR EXPERIENCE

Billing Specialist April 2004 - December 2005

SPRINGFIELD SERVICE CORP, TINLEY PARK, IL

Sales and Service Specialist April 2001 - October 2002 AMERITECH, OAKBROOK, IL

CORE COMPETENCIES

Attention to Detail Effective Communication Problem Solving

Dependability & Reliability Pharmaceutical Time Management

Collaboration and Teamwork Inventory Management Data Entry/Coding

Checks & Balances Cash Handling Customer Service

Motor Vehicle Experience Clerical functions Teacher’s Aide

Call Center Billing Multitasking

TECHNICAL SKILLS

Typing: 40 wpm

Software/System: Connexus, MS Word, Excel, PowerPoint

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