Office Supervisor

Heidi Resume ****

Heidi

*********@*****.***

530-***-****

Browns Valley, California

Office Supervisor with expanded background in customer service, event planning and advertising. Resourceful problem solver with a focus on efficient task management. Experience

•Courier

Owner Operator

Jan 2022 - Present

Deliver groceries and prescriptions to an expanded local area. Client relations, multi-tasking applications, navigation, personal shopper, payments, account management.

•Supervisor, Sales and Customer Support

Equipment Rentals

May 2009 - Present

Social media admin, event and vacation planning, receptionist, photography, remote support via chat, email and messaging, rental reservations, deliveries, mail, shipping, filing, labels, letters, data entry, advertising, marketing, billing and collections, loss prevention, employee interviews and training, website build + design, sales and repair orders, personal shopper.

•Personal Assistant and Nanny

Feb 2005 - Present

Child care, children's activities and homework help, errands, billing and office support, personal shopper, mail, accounting, electronics assistance, pet sitting, housekeeping, travel planning, gardening.

•Assistant and Substitute

After School Program

Sept 2016 - Jun 2017

Homework help, lesson plans, IEPs, organizing activities, grading papers, data entry, playground supervision, arts and crafts, sports, story time, reading, spelling, colors, numbers, computer lab, movie day, sharing exercises, parent meetings, bus line attendant, yard duty. Teacher's Assistant Sub to K-5th.

•Administrative Assistant and Collections

Credit Union

Feb 2011 - Nov 2013

Phone, chat and email support. Follow up on past due accounts. Payment arrangements and processing, updating customer information, data entry, applications, memberships, filing, credit checks, printing, scanning and faxing documents, mail, employee interviews and training.

•Sales Agent

AT&T Wireless

March 2006 - Jul 2008

Phone, plan and accessories sales, apps specialist, activations, billing/payments, collections advisor, employee training, loss prevention, data entry, filing, tech support via chat, email and messaging.

Education

Community College

Psychology/ECE/Notary Public

California Real Estate School

Safety

CPR/First Aid Certified

Skills

Creativity

Active Listening

Communication

Collaboration

Teamwork

Conflict Resolution

Certifications

Notary

ParaPro

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