Administrative Assistant Customer Service
Resume:
MARY
OLIVIERI
M
O Austin, Texas *****,
***********@*****.***
PROFESSIONAL SUMMARY
Well organized and self starter with 37+ years of Administrative experience supporting Managers and sales associates as well as being and active Manager myself in multiple departments and teams simultaneously. The diversity in my rolls stretches farther than my years of experience but I am still eager to learn and grow in my professional career. SKILLS
• Dental Assisting • Dentrix • Office Management
• Medical Billing • Chairside Assisting • Infection Control Training
• Accounts Payable • Bookkeeping • Accounts Receivable
• Event Planning • Laboratory Experience • QuickBooks
• Human Resources • Data Entry • Microsoft Word
• Clerical Experience • Medical Scheduling • Administrative Experience
• Phone Etiquette • Personal Assistant Experience • Management EXPERIENCE
Administrative Assistant/Office Management/RDA/Xray Tech January 1981 - January 2021 Dr John Roberts/Dr. John, John, Parr/ Block Advisors/Barcellino/Macys San Mateo, CA
• Supported all Management as well as a team player and believe in growth
• Very diverse and learn easily
• Worked in many professional establishments and work well under stress
• I believe I am a great trainer as well for new employees and situations. Office Mangement May 2021 - January 2024
Tri Audio Sounds, Inc Austin, Tx
• Processed invoices and expense reports according to company policies.
• Managed daily office operations and maintained organized workspace.
• Entered data accurately into spreadsheets and databases for record-keeping purposes.
• Organized and updated file systems, keeping records easily retrievable.
• Proofread and edited documents and reports for staff.
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• Assisted with event planning, including booking venues, arranging catering, and coordinating logistics.
• Conducted research on various topics as requested by management.
• Proofread documents for grammar, spelling, and formatting errors before distribution.
• Handled vendor invoices, verifying coding, reconciling purchase orders and documenting approvals in [Software].
• Tracked project deliverables and kept stakeholders informed with regular updates. EDUCATION
Certificates - Business/RDA/Xray/Real Estate January 2012 Skyline College/College of San Mateo/University of Pacific/San Francisco State VOLUNTEER
Member, Board of Directors January 2013 - December 2018 HIP HOUSING San Mateo, CA
Worked closely with Contractors, Architects, Accountants, Loan Officers and many others to enhance a help grow the Community into a better and adaptable place to life and experience for HIP Housing (Human Investment Resource Projects). We buy and rebuild/revamp properties to help others in through out San Mateo County ASSESSMENTS
Attention to detail, 12/2023, Completed, Identifying differences in materials, following instructions, and detecting details among distracting information
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Administrative assistant/receptionist, 10/2021, Completed, Using basic scheduling and organizational skills in an office setting
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• Customer focus & orientation, 03/2022, Proficient, Responding to customer situations with sensitivity
• Sales fit, 10/2021, Proficient, Measures the traits that are important for success in sales positions
• Retail customer service, 03/2022, Completed, Responding to customer situations in a retail setting
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