Plumbing Systems Customer Service

Farhad Ahmadi **************@*****.*** 437-***-****

Objective

Dedicated and reliable plumbing professional with hands-on experience in residential and commercial plumbing systems. Completed Level One Plumbing through the Accelerated OYAP program and currently registered as an apprentice with Skilled Trades Ontario. Aiming to apply technical skills and strong work ethic in a full-time plumbing role.

Skills

Plumbing Installation, Repair, and Maintenance

Faucet Installation and Cartridge Replacement

Diagnosing and Troubleshooting Plumbing Systems

Pipe Cutting, Threading, and Welding

Blueprint Reading and Interpretation

Communication and Customer Service

Team Collaboration, Safety Compliance

Multilingual, fluent English Turkish Persian Hindi

Work Experience

Service Plumber Liberty Village Plumbing, Toronto, ON October 2024 – January 2025

Installed and replaced faucets, cartridges, toilets, and fixtures in both residential and commercial properties.

Diagnosed and repaired water leaks, clogged drains, and low water pressure issues using appropriate tools and techniques.

Installed PEX, copper, and PVC piping for new construction and renovation projects.

Conducted preventative maintenance checks on plumbing systems, ensuring safety and compliance with Ontario plumbing code.

Communicated clearly with customers to explain issues and solutions, delivering excellent service.

Worked independently and as part of a team to complete jobs efficiently and on schedule.

Maintained accurate records of work performed and materials used.

Strengthened skills in reading blueprints, job site layouts, and technical drawings.

Service Plumber

Ahmadi Plumbing Services, Kabul, Afghanistan June 2015 – April 2017

Installed water supply and drainage systems in homes and small businesses.

Repaired and maintained plumbing fixtures such as toilets, sinks, and heaters.

Diagnosed plumbing problems and provided cost-effective solutions.

Plumbing Apprentice

Accelerated OYAP Program – George Brown College / City Adult Learning Centre, Toronto, ON

January – June 2024

Gained experience in rough-ins, pipe cutting, and threading.

Learned basic welding and applied it in practical settings.

Completed placement with Liberty Village Plumbing.

Glazier

HAKSAN CAM, Turkey 2018 – 2023

Installed glass for 50+ commercial and residential projects.

Used precision cutting tools for accurate glass shaping.

Followed safety protocols and operated various glazing tools.

Operated large-scale glass press washing machines for insulation and thermal glass preparation.

Managed advanced glass cutting machinery and CNC machines for precision glass shaping.

Worked with tempered glass machines and ensured high safety standards during processing.

I am skilled in manual cutting techniques and CNC-based customization for glass panels.

Prepared and assembled components for glass balcony manufacturing and installations.

Maintained and calibrated equipment to meet production and quality standards.

Collaborated with production teams to ensure timely delivery of custom glass solutions.

Education

George Brown College, Toronto, ON – Basic Level One Plumbing, Completed 2023

Amani High School, Kabul, Afghanistan – Diploma in English Language, Graduated 2015

Azeraksh Institute, Kabul, Afghanistan – Completed 2016

Certificates

Ontario Youth Apprenticeship Program (OYAP) in Plumber 306A, June 28, 2024

Registered Apprentice – Skilled Trades Ontario

WHMIS Certificate

Working at Heights Certificate

CPR Certificate

References

Donald Mills

Owner of Liberty Village Plumbing Inc

Phone: 647-***-****

Email: *****@*********************.***

Relationship: Supervisor during Plumbing 306A Level 1 Apprenticeship, March 2024 – June 28, 2024

Contact this candidate