Office Coordinator

FAITH J. BRAY

Newark, NJ, ***** ****************@*****.*** 551-***-**** LinkedIn

PROFILE

Dedicated and results-driven professional with experience in HR-related tasks. Currently pursuing an MBA and seeking to grow in the HR field. Excels at customer service, problem-solving, collaboration and creating an inclusive environment for all. EDUCATION

Montclair State University Montclair, NJ

Master of Business Administration (MBA) May 2026 (Expected) Bachelor of Science (B.S) in Business Administration, Concentration in Management May 2025 Dean’s List (2022 – 2025)

RELEVANT COURSEWORK

Human Resource Management Global Talent Management Strategic HR Analytics Organizational Behavior EXPERIENCE

WeCare Home Caregivers Newark, NJ

Office Coordinator May 2025 - Present

• Handle onboarding tasks including new hire paperwork, background checks, and employment forms (I-9, W-4)

• Support recruitment efforts by sourcing candidates, coordinating interviews and assisting with placements

• Respond to employee inquiries related to benefits, payroll, and HR policies Undergraduate Admissions at Montclair State University Montclair, NJ Customer Service Representative August 2023 – June 2025

• Serve as a primary point of contact for prospective students, delivering personalized support in the process

• Respond to high volumes of inquiries to ensure accurate information sharing and provide a welcoming experience

• Maintain and update application data to ensure accuracy, compliance, and timely processing of student records Office of Residence Life at Montclair State University Montclair, NJ Desk Assistant August 2024 – May 2025

• Delivered administrative support and enforced policies in a high-traffic residence hall to ensure smooth operations

• Facilitated student check-ins/outs and visitor sign-ins to maintain accurate records and ensure security

• Addressed student concerns and directed communication to staff to support issue resolution and resident satisfaction Alexander Kasser Theater Montclair, NJ

Usher September 2022 – April 2024

• Greeted and assisted over 100 guests to ensure a positive and welcoming customer experience

• Resolved guest issues using problem-solving skills to maintain safety and service standards

• Adapted to new roles and procedures to support smooth operations and enhance team efficiency LEADERSHIP

Educational Opportunity Fund at Montclair State University Montclair, NJ Peer Leader June 2024 – July 2024

• Provided mentorship and guidance to first-year students to support their transition to college life

• Organized student development activities to promote engagement and connect students with campus resources ACTIVITIES / VOLUNTEER WORK

The Merge Creative Group, Treasurer February 2024 – May 2024 EOF 8th Annual Young Women’s Conference, General Volunteer March 2023 – April 2024 SKILLS

Technical: Microsoft Office (Excel, Word, PowerPoint, Outlook), Google Suite (Docs, Sheets, Slides), Zoom, Teams, Canva, Tableau, ADP, Slack

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