Call Center Customer Service
Resume:
Chelsea Butler
Satsuma, AL *****
*************.****@*****.***
Professional Summary
I have a variety of insurance sales from call center to office setting and currently district business consultant.Looking to expand it knowledge and experienc and looking for a career to help me find my full potential
Authorized to work in the US for any employer
Work Experience
Agency Business Consultant
Farmers Insurance Group-Mobile, AL
February 2025 to August 2025
Allstate Insurance Agent
Allstate Insurance-Petal, MS
November 2023 to April 2025
Sales and customer service for auto home life office management State Farm Team Member
State Farm-Mobile, AL
June 2023 to November 2023
Sales agent life,home, and health
Supervising Agent
Liberty National-Petal, MS
March 2022 to June 2023
Independent contracted agent raw leads Cold calling customer service for life insurance. Managed my own team and
School Administrator
Dexter Academy-Tylertown, MS
August 2016 to March 2022
Ran a full staff of teachers, developed structured learning and oversaw complete Richton of a private school.
Call Center Agent
Sitel-Starkville, MS
June 2020 to June 2021
I worked at full service call center, primarily focusing on auto sales and cross selling products contracted with the progressive insurance company via Sitel I worked inbound calls quoting and selling Education
Some college in Nursing
Central Wyoming Community College-Riverton, WY
August 2006 to May 2008
Skills
• Sales Management
• Outside Sales
• Typing
• Call center
• Negotiation
• Computer skills
• Data entry
• Outside sales
• Customer service
• HIPAA
• Organizational skills
• Microsoft Office
• Inside sales
• Upselling
• CRM software
• Analysis skills
• Direct sales
• Microsoft Word
• B2B sales
• Communication skills
• Medicare
• Inside Sales
• Telemarketing
• Insurance Sales
• Marketing
• Account management
• Sales
Certifications and Licenses
Property & Casualty License
Life Insurance License
Insurance Producer License
August 2020 to August 2025
Fully licensed in life health and auto and home in Mississippi and Alabama Life & Health Insurance License
August 2020 to August 2025
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