Office Administrator Customer Service
Resume:
Yekta Kiani
Seeking a position where my leadership, planning and problem-solving skills can contribute to the success of an organization. Hard- working and able to work in a busy and fast past environment
EXPERIENCE
CONTACT
********@*****.***
Santa Clara CA,95051
SOURCEWISE SANTA CLARA, CA VOLUNTARY WORK (OCT 2022- JULY 2023)
Phone calls, booking and helping families
Helping families who have a loved one with dementia or Alzheimer’s
Supporting with caregivers
Networking with other agencies
Using referent and Q software program
OFFICE ADMINISTRATOR/TEACHER, ACTION DAY PRIMARY PLUS SCHOOL SARATOGA, CA (AUG. 2012-DEC. 2020)
Developed when needed lesson plans and assignments consistent with the regular teacher’s past lesson plans
Received and distributed incoming and outgoing mail
Prepared communications, such as memos, emails, invoices, reports, and other correspondence
Managed the classroom effectively to encourage student participation, minimized distractions and maintained a positive learning environment
Worked with school staff on students’ registration, schedules, and coordinated meetings
SAN JOSE EYE OPTOMONSTY SAN JOSE CA (JUNE 2018 TO SEP 2018)
INTERNSHIP ON WEEKENDS
Greeting Patients and checking in process
Daily order check list on glasses and contacts
Forms and phone calls
Helping the doctor with whatever else needed
Invoices on future orders
ISE LABS – FREMONT, CA (Oct2007-Aug 2008)
Customer service representatives
Bookkeeping and scheduling on excel for engineers
Phone calls/emails
Coordinator and Planner
EDUCATION
Bachelor of Science in Health Administration, University of Phoenix, AZ (2023)
Child Development Studies, (64 ECE), West Valley College, Saratoga, CA (2011)
Billing and Coding certification, West Valley College, Saratoga, CA
(2019)
SKILLS
Schedule Management
Dedication
Strong Work Ethic
Networking
PROFFESIONAL
Quick Learner
Positive role model
Customer service
Collaboration
PERSONAL
Bilingual English/Farsi
Trust worthy
Free and creative thinking
Confidence
Technology
Microsoft word
Excel
Adobe Illustrator
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