LAKISHA RALSTON
* ****** *****, **********, ** **220 931-***-**** *****************@*****.***
Skills Summary
Well-organized, detailed, and efficient worker who is proficient in customer service. Eager to learn new things to efficiently perform the required duties and advance in the company. Creativity in developing new ideas that would benefit the staff and the company. Education
High School Diploma / 2000
Waverly Central High School, Waverly, TN
GPA: 3.75
Honors Diploma
Experience
MS Companies
Quality Supervisor / March 2020 – August 2020
• Trained and orientated new hires
• Ensured work performance follows protocol
• Data entry on reports to email to regional supervisors Adaseal
General Laborer /July 2017 – February 2020
• Worked at different stations daily
• Performed inventory when needed
• Helped prepare products for shipping to customers Humphreys County Public Library
Library Aide / April 2015 – July 2017
• Organized books and other reading materials
• Answered phones
• Clerical duties
• Helped patrons locate reading materials
• Checked in/out materials for patrons
2
Walmart
Cashier / March 2014 – May 2014
• Performed cashier duties
At Home Babysitting
Babysitter / January 2013 – March 2014
• Intermittently cared for children ages 0 – 5 years in my home Whiz Kidz Learning Center
Toddler Teacher / May 2012 – June 2012
• Cared for children ages 12 – 24 months
• Created lesson plans for children
• Performed cleaning duties
Gram’s Tender Care
Assistant Director / August 2011 – April 2012
• Also served as Infant and Toddler
• Answered phones
• Clerical duties
• Enforced state rules and regulations, as well as center policies
• Filled in when short-staffed or to cover breaks and lunches in other classrooms Scott AFB Child Development Center
Child Care Program Assistant / August 2009 – November 2010
• Cared for children ages 0 – 5 years
• Worked wherever needed in facility
• Helped cover lunches and breaks in other classrooms
• Helped prepare lesson plans
Clinton Manor Living Center
Patient Care / May 2009 – July 2009
• Assisted in care of adults with disabilities
Belleville News Democrat
Customer Service Representative / September 2004 – June 2010
• Assisted customers with issues with newspaper delivery or subscriptions via phone call
• Answered phones
3
• Clerical duties
• Data entry
Convergys
Warranty Exchange Representative / December 2002 – September 2003
• Assisted customers in filing warranty claims on cellular phones via phone call
• Answered phones
• Data entry
United States Army
Soldier / May 2002 – July 2002
• Basic Training in US Army in Fort Jackson, SC (Incomplete) Wee Kids Child Development Center
Teacher’s Aide / February 2002 – February 2002
• Cared for children ages 0 – 5 years
• Covered breaks and lunches
Small Steps/Giant Leaps Preschool and Daycare
Teacher’s Aide / August 2000 – August 2004
• Assisted lead teacher in care of children ages 0 – 5 years
• Covered breaks and lunches in other classrooms
• Some cleaning duties
• Also served as Art and Music Teacher
Awards and Acknowledgements
Co-Captain / Waverly Central High School Dance Team Served as co-captain of high school dance team during the 1999-2000 school year
4
Preschool Vacation Bible School Teacher / Mt. Olive Missionary Baptist Church
Taught vacation bible school at Mount Olive Missionary Baptist Church in Waverly, TN for children ages 0 – 5 years
Church Nursery Teacher / New Antioch Missionary Baptist Church Currently teaching nursery class at New Antioch Missionary Baptist Church in Belleville, IL for ages 0 – 5 years