Jeffrey Neil Jackson
email: ******@******.***
Linked In: https://www.linkedin.com/pub/jeff-jackson/22/97/746
Summary: I am a recent Human Resource graduate with an extensive operations and training background seeking an HR/Training position where I can contribute to an organization’s success and apply my education, experience, critical thinking skills and considerable communication abilities.
Human Resources Experience Training Experience
●Interviewing, hiring, onboarding, releasing ●Ohio Teacher’s license/Substitute Teacher
●Key position placement of personnel ●Trainer in AS400 systems
●Developed employees, arranged promotions ●Designer of software user manuals
●Reviewer of resumes and candidate selection ●My trainees at USXpress were often promoted
●Member, SHRM, certified SHRM-CP ●Private tutor and academic essay consultant
Operations Management Experience
Acquired backhauls via internet searches that generated profits on otherwise empty movements
Successfully resolved scheduling, pickup and staffing issues via critical thinking
Addressed and resolved driver and logistical challenges with innovative, out-of-the-box solutions
Delivery record of 98% for JIT (Just In Time) freight deliveries for GM, Chrysler, Airborne
Terminal Supervisor, USXpress, responsible for terminal operations and 8 Fleet Managers
Published/Professional Writing
■ Contributor, History of Psychology by David Hothersall (Psychology textbook)
■ Published, Letters to the Editor, The Wall Street Journal, March 24, 2012 (critical analysis)
■ Published regularly on the internet on business/political/economic/national events
■ Technical writing experience in over 800 reports, topical essays and business SWOT analysis
Work History
Private Tutor, multiple-district Substitute Teacher, Freelance Technical Writer, (10/12/10 to present)
Technical Writer, Executive Office Coordinator, PNC Bank, (temp position) (8/18/11 to 9/6/11)
Traffic Coordinator, Transfreight, (temp position), (02/08/10 to 04/08/10)
Customer Service Representative, R&L Carriers, (04/09 to 01/29/10)
Night Dispatch, Bullet Trucking, (03/17/07 to 10/24/08)
Extended Coverage Coordinator, Weekend Operations, USXpress, (08/02/03 to 8/24/06)
Dispatcher/Account Representative, Covenant Vandalia Terminal, (09/02/01 to 7/19/03)
Terminal Supervisor (Weekends)/ Manager Trainer/ USXpress, (10/12/98 to 03/04/01)
Education
B.A. Political Science, Wright State University
B.A. Organizational Communication, Wright State University
M.Ed. Integrated Social Studies, Wright State University
B.S.B. Human Resource Management, Wright State University
Two courses from B.A. Psychology, Wright State University