Tamia Bafo
PROFILE
Driven and compassionate library professional with 4 years of experience in
library services and a strong foundation in healthcare through EMT certification and prior training in phlebotomy and EKG. Committed to ongoing learning, skilled in team collaboration, multitasking, and adapting to fast-paced environments. Eager to transition into a hands-on role where strong interpersonal skills and training experience can support operational efficiency and workplace success.
PROFESSIONAL EXPERIENCE
Security Escort Driver The University of Texas at Arlington August 2019-January 2020
• Safely transported students, faculty, and staff across campus
• Conducted regular inspections of vehicles to ensure safety, mechanical integrity, and readiness for use
• Managed fuel levels and consistently adhered to protocol by keeping a valid driver’s license on hand for fueling transactions
• Utilized navigation and messaging app to communicate route changes, delays, and updates to passengers and team members
• Maintained accurate records of trip logs, fuel usage, and vehicle condition to support efficient fleet management
Front Desk Assistant The University of Texas at Arlington February 2020-August 2020
• Checking in residents, receiving and delivering mail, and assisting with general inquiries
• Provided phone, email, or in-person customer service related to housing and resident needs
• Assisted in key inventory and move-in operations
• Enforcing dorm policies and procedures, assisting with emergency situations, and writing incident reports
• Successfully transitioning to remote work, maintaining productivity and efficiency on online platforms
Intern Arlington Public Library
November 2021-June 2022
• Expanding proficiency in technology tools, websites, and smart devices
• Skilled in supporting individuals from diverse backgrounds, including children, seniors, patrons with disabilities, and those experiencing homelessness
• Providing cross-department support to ensure smooth operations during peak times
• Transported and delivered supplies to multiple library locations
• Shelving and organizing books, magazines, DVDs, and other materials CONTACT
*********@******.***
Dallas, TX
EDUCATION
Bachelor of Science in Biology
University of Texas at Arlington
Arlington, TX 2019
CERTIFICATION
Phlebotomy Technician
- (Previously Certified – Expired 2021)
EKG Technician
- (Previously Certified – Expired 2021)
Emergency Medical Technician
- (Certified since 2023)
KEY SKILLS
Optimism
Strong Communication
Attention to Detail
Time Management
Active Learning
Customer Service
Critical Thinking
Judgement and Decision Making
Teamwork
Data Entry
Operation and Control
Work Ethic
Microsoft and other software
Program Specialist Arlington Public Library
June 2022-Current
• Facilitating complex technology, including sewing machines, 3D printers, and Cricut machines
• Assisting with inventory and cataloging
• Educating patrons of all ages on safe and effective use of maker equipment, fostering creativity, digital literacy, and hands-on learning
• Attending community connections for network opportunities and community engagement
• Ability to adapt to changes and upgrades with minimal training
• Collaborate with librarians to plan, promote, and execute large-scale programs and community events
• Design and set up engaging programs, displays, and demos to enhance patron experience and program outcome
• Troubleshoot technical issues and ensure maintenance of maker equipment to support ongoing access and functionality
• Creating flyers to market programs
• Contribute to team operation through scheduled assistance, material preparation, and cross- department socialization
• Performing tasks with precision and attention to detail to prevent errors and uphold service quality
• Accessing patron accounts for checkout and transactions
• Track attendance and feedback to evaluate program effectiveness
• Overseeing volunteer involvement during programs
•Handling purchase request, collecting deliveries, and confirming receipt with management ADDITIONAL EXPERIENCE
Guest Service Representative Hurricane Harbor
May 2016-August 2016
• Managed ticket sales, made season passes, and sold tickets
• Collaborating with the Guest Relations team to address challenges and implement effective solutions
• Working well under pressure and maintaining a positive attitude in challenging situations
• Standing for extended periods of time in various weather conditions Barista Starbucks
May 2017-May 2018
• Cash handling and providing quality beverages and food products
•Sanitized and restocked work areas, café, restrooms, utensils, and materials
• Maintained regular and consistent attendance and punctuality
• Ability to understand and carry out oral and written instructions and request clarification when needed Cashier & Recovery JCPenney’s
May 2018-August 2018
• Completed checkout processes including returns and adapting quickly to changing situations
• Worked to resolve problems and assist with credit, rewards and gift card programs
• Staying after store hours and recovering
• Promoted programs intended to drive sales and enhance customer service