inside sales support

DONNA GASKINS

*****.*.*****@*****.*** Carpentersville, IL 630-***-****

Account Management / Quotations / Customer Service

Quotations and customer service professional with demonstrated experience providing agency representation, quality assurance, operational efficiency, and continuous improvement support in the lighting manufacturing industry. Proven proficiency supporting multiple facets of the lighting industry including Commercial, Showroom, MRO, Digital Retail, and Home Centers. Leads and develops teams that strive to deliver value-added outcomes to customers, vendors, and internal stakeholders. Core competencies include:

Product Knowledge Value Engineering Projects Budget Pricing Billing Contract Management Project Planning Order Pricing Discrepancies Data Management Inside Sales Outside Sales Technical Support Inventory Management Technical Specs Interpretation Sales Support

EXPERIENCE

ACUITY BRANDS December 2015 - August 2023

Manager Pricing & Quotations

Generated CPG Quotations Department for Showrooms, MRO, Digital Retail, and Home- centers.

Quotations for projects.

Vetted with agents prior to quoting.

Value engineering projects.

Stock Pricing Tool, ADC Pricing, Replacement parts, Drivers, and ballasts, lenses. programs, Microsoft 365, Windows 11, Teams, Agile software, Oracle.

Acuity Academy training, Skillsoft Percipio training. LinkedIn training, Microsoft 365.

JUNO LIGHTING GROUP February 2012 - December 2015 (3 Years 11 Months)

Commercial Project Quotations Specialist

Commercial Project Quotations.

Building relationships with our representatives, competitive pricing.

Technical assistance with spec sheets and assistance with crossovers.

Equals, alternates, and design build projects. Work with you to get the best product design for your next project.

ADDITIONAL RELEVANT EXPERIENCE

BRIGHT IDEAL INC.

Principal Lighting Manufactures Representative

Work directly with specifiers, Architects, Engineers, Lighting Designers, Municipalities, electrical distributors, and contractors.

Lighting applications, Budgets, recommendations, assisted with Design and Energy saving opportunities. Commercial, Hospitality, Industrial, Schools, high end Residential.

DONNA GASKINS *****.*.*****@*****.*** Page 2

STONE CREVISTON, & CODINGTON INC.

Sales Representative

Perform inside and Outside sales while building relationships with customers.

Verify specifications, provide quotations technical assistance Negotiate buy prices, and Close Orders

Responsible for Customer service, data entry, and crossovers.

Ensure complete and timely follow-up with customers.

Provided quotations for distributors, contractors, architects, and engineers.

Cut sheets and photometric information

TECHNI LIGHT, INC.

Sales Representative

Inside & Outside Sales / Architect, Engineers, Distributors, and contractors.

BELL & GUSTUS INC

Sales Representative

Performed inside sales while building relationships with customers.

Verify specifications, provide quotations technical assistance Negotiate buy prices, and Close Orders Responsible for Customer service, data entry, and crossovers.

Ensure complete and timely follow-up with customers.

Provided quotations for distributors, contractors, architects, and engineers.

Performed inside sales.

Verified specifications Negotiated buy prices and closed orders Ensured complete and timely follow up with Customers Responsible for customer service, data entry and crossovers Provided quotations for distributors, contractors, architects and engineers along with cut sheets, and photometric information Support Lighting Dept.

EDUCATION / CERTIFICATION

IES US, The Electric Association and the Chicago Section of the Illuminating Engineering Society of North America Certification

TOOLS & TECHNOLOGIES

Project Management Software Bann Oasis dos Sun Micro Systems Microsoft 365 Windows 11 Microsoft Teams Agile Software - Work Queue Quotations & Orders Oracle Microsoft Excel Microsoft Outlook Microsoft Access

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