Data Entry Customer Service

Jeremy Eagger

Clinton Township, MI 313-***-**** ************@*****.***

Professional Summary

Detail-oriented and adaptable professional transitioning into Information Technology. Skilled in data entry, troubleshooting, and customer support with hands-on experience in electronic repair and logistics systems. Strong foundation in Microsoft Office, hardware/software troubleshooting, and process optimization. Eager to apply technical skills in IT support, help desk, or entry-level systems roles. Technical Skills

• Software/Tools: Microsoft Word, Excel, Google Workspace

• Technical Skills: Data Entry, Troubleshooting, Hardware Repair, Inventory Systems

• Soft Skills: Customer Service, Time Management, Communication, Problem Solving Professional Experience

Delivery Associate – Amazon DSP (EJKJ Logistics)

Warren, MI Dec 2022 – Present

• Utilize logistics technology and mobile applications to ensure efficient and accurate package delivery.

• Troubleshoot handheld devices to resolve scanning and routing errors.

• Provide customer service through accurate and timely deliveries. Operations Specialist I – United Wholesale Mortgage Pontiac, MI Dec 2021 – Nov 2022

• Performed high-volume data entry and invoice review with accuracy and efficiency.

• Used internal financial systems to process and track documents.

• Collaborated with team to resolve discrepancies and ensure compliance. Order Picker – Amazon Fulfillment Center

Shelby Township, MI Nov 2019 – Mar 2020

• Operated warehouse management system (WMS) to locate, track, and prepare orders.

• Maintained accurate records of inventory and outgoing shipments.

• Coordinated with team leads to troubleshoot system errors. Electronic Repair Technician – Wireless Rehab

Detroit, MI Sep 2017 – Feb 2018

• Diagnosed and repaired smartphones and electronics using specialized tools.

• Performed preventative maintenance and calibration on devices.

• Tested systems to ensure functionality and performance. Education

South Lake High School – St. Clair Shores, MI

High School Diploma (2015)

References available upon request.

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