Customer Service Front Desk

Makayla Davis

Indianapolis, IN *****

************@*****.***

+1-317-***-****

Work Experience

License Analyst

Indiana Professional Licensing Agency-Indianapolis, IN March 2024 to Present

I started in the call center as a customer service representative, then was promoted to team lead in May. I won an award for my service and provided advice. Then was promoted to a Licensing Analyst in October. Server

Yummy Crab-Indianapolis, IN

October 2022 to May 2023

There a served and took care of customers needs as their server. I also worked as a busser and trained as assistant manager. I helped keep the restaurant clean, comfortable, and a pleasant environment for the customers.

Customer Service Associate

Meijer-Indianapolis, IN

May 2020 to January 2023

I grew and changed positions very quickly at Meijer. I started as a cashier and quickly to working the customer service desk. Within my first three months to becoming a customer service supervisor. I also had the opportunity to work in their accompanied gas station whenever they needed extra help. I took care of my customers as well as my cashier teams on the front end of the store. Front Desk Receptionist

University of Indianapolis Tennis Center-Indianapolis, IN October 2020 to March 2021

At the University of Indianapolis Tennis Center I worked as the receptionist at the front desk. I scheduled appointments, took calls, made sure that all customers, teams, and faculty had what they needed. I maintained the grounds during winter by shoveling snow, keeping the building and courts clean. I was also a cashier for teams and parents scheduling game times and paying for them. Education

Psychology (College Degree)

University of Indianapolis-Indianapolis, IN

January 2019 to Present

High school diploma

Pike High School-Indianapolis, IN

August 2014 to May 2018

Skills

• Cashiering

• Restaurant experience

• Cash handling

• Retail sales

• Microsoft Word

• Serving Experience

• Cosmetology

• Supervising experience

• Front desk

• Hospitality

• Guest services

• Serving

• Phone etiquette

• Organizational skills

• Customer service

• Typing

• Google Docs

• Host/Hostess

• Busser

• Receptionist

• Assistant manager experience

• Cash register

• Sales

• Leadership

• Communication skills

• Analysis skills

• Restaurant Experience

• Cash Handling

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