Customer Service Representatives

**/**** - **/**** ******** Service Representative (CSR), Customer Service Representatives

Alorica, El Paso, TX

Answer inbound calls for customers. Answer questions, help with: upgrades, technical problems, go over billing questions, keep updated notes, keep customers calm, do all training exercises. 01/2024 - 08/2024 Sales Associate

Delek, El Paso, TX

01/2024 - Current Sales Associate Delek, El Paso, TX Earned an accomodation for sales this quarter. Run cash register, stock inventory, push sales goals, greet customers and provide excellent customer service, clean. 11/2017 - 07/2020 Food Services, Food Preparation and Serving Related Workers, All Other Sodexo Services, The Woodlands, TX

All food preparation and serving related workers not listed separately. 01/2016 - 05/2017 CSR REP, Customer Service Representatives CST SERVICES LLC, MontgomeryMontgomery, TX

Customer service representatives interact with customers to handle complaints, process orders, and answer questions. It was the Corner Store, a convenience store. So: stocking, cleaning, cashiering, customer service, recieving deliveries and checking them in, quality control, setting up displays. 11/2013 - 01/2014 Field Operations, Plumbers, Pipefitters, and Steamfitters Lone Star Appliance and Repair LLC, Houston, TX

Greet clients, identify issues, sell job, do repairs, collect payment, log everything into company laptop, drive company van, communicate with dispatch about next job, responsibly use company gas card, keep company van in order and clean. Company has since closed.

03/2010 - 01/2013 Plumber, Plumbers, Pipefitters, and Steamfitters John Moore, HOUSTON, TX

Provide customer service, identify problem(s), write estimate for repair(s), sell job, fix problem, test repair, collect payment(s), write report on laptop, drive company van, communicate with dispatch to receive / schedule appointments. Oversight and management of company quality assurance cases.

08/1989 Basics

High School Diploma

Friendswood High School, Friendswood, TX

None Specified

References Available on Request

DONALD VITAK

5332 Isaias Avalos Ln, El Paso, TX 79934

Phone: 832-***-****

Email: **********@*****.***

Employment History

Education History

Occupational Licenses, Certificates and Training

Detailed References

Contact this candidate