Quality Assurance Security Clearance

Runa Joarder

Software Lead Technologist

ARLINGTON, VA Cell: 718-***-**** Email: *******.****@*****.***

U.S. Citizenship MBI (IRS) Security Clearance: Public Trust T4

SUMMARY

As a skilled Sr. Quality Assurance Engineer who brings forth over 13 years of experience in Manual and Automated testing in Web and Client/Server environment, I am looking to obtain a position where I can benefit your company as well as enhance my professional knowledge and experience. I have gathered proficiency in System Analysis, Design, Development, and QA testing of Web and Client/Server based applications and have extensive experience in developing test plans, test cases and test scripts. I have earned a reputation within my peers in meeting deadlines when required, conforming to specific requirements and adhering to expected standards.

PERTINENT CLIENT AND WORK EXPERIENCE

Over 13 years of testing experience on Internet/Intranet with special emphasis on:

Experience in development of core QA framework and function library for various Web and Client-Server application

Solid understanding of Software Development Life Cycle (Waterfall and Agile) and CMMI

Strong experience with Agile test methodology and Agile Development process

Experience in test tools for requirements, test, and issue tracking (Azure Devops, Rally, Jira, Zephyr, ALM)

Strong experience in Functional testing, Acceptance testing and System testing

Expertise in Software test Automation using Selenium WebDriver IDE with Java as a programming language.

Excellent knowledge in writing unique XPath using Chrome, Firefox, Edge to identify web elements.

Strong knowledge on Java programming including OOP concepts, Data Structures, String Manipulation and Exception Handling.

Strong experience in Page Object Model (POM) with Data Driven Development implementing functional tests using Selenium IDE.

Strong experience developing automation test script Using Selenium Web driver IDE with TestNG Framework.

Strong experience to run Selenium Script through Jenkins CI/CD server.

Excellent experience with source version control tools such as Subversion (SVN) & Git.

Hands on experience using Bitbucket to merge automated codes.

Specialized in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements, by using HP Quick Test Professional

Technically resourceful in different types of testing such as Functional, Positive, Negative, Regression, Black box, Volume, Load, Performance, System testing, User Acceptance, End-to-End Testing and Business Process Testing

Experience in performance testing using Performance Center, Jmeter and Gatling.

Hands on experience in performance and load testing using Load Runner.

Strong experience in API testing using Postman and Swagger.

Experience in Testing Web Services in Swagger and CS-API's.

Strong experience in using Ready API.

Worked on Soap Service and Rest service testing using SOAPUI & Swagger.

Tested the workflow through the front end to backend using SQL queries to ensure data integrity and accuracy.

Developed SQL Queries to retrieve back-end database values and compare with the data on the UI.

Performed accessibility testing on web applications and digital content using JAWS, NVDA, and axe DevTools.

Reviewed (PDF, Word, Excel) Documents for compliance with WCAG 2.1 AA and Section 508.

Proficient in testing applications using the Pega platform.

Good at prioritizing along critical path and meeting project milestones and deliverable deadlines

Strong communicator and skillful in working closely with customers to identify and resolve conflict

Ability to convey technical concepts to non-technical audiences

A highly motivated, responsible and detail-oriented individual who exhibits excellent judgment and possesses the ability to multitask. A quick learner, who is capable to take a concept and turn it into reality.

TECHNICAL SKILLS

Testing areas: Backend Testing, Web and Client Server Testing, Database Testing, Manual and Automation Testing, Web service Testing, Accessibility Testing, Security Testing and performance testing.

Types of Testing: Smoke Testing, Black box testing, Integration testing, Regression testing, Compatibility testing, System testing, Functional Testing, End to End Testing, Sanity Testing, User Acceptance Testing, GUI Testing

Web Technologies: HTML, CSS, Java, JavaScript, AngularJS, XML, XSLT, JDBC REST services

Defect Tracking Tools: Azure Devops, Rally, Jira, ALM, Zephyr.

Clouds, Infrastructure Managers and Container Engines: Docker, AWS, VMWare, Azure.

Sr. Software Quality Assurance

Center of Disease Control-DMAC EDCS (Booz Allen Hamilton)

Remote- September 2024- Current

Responsibilities:

Conducted Manual testing for CDC feature agile sprints, ensuring that test scenarios aligned with business requirements and user stories.

Designed and implemented a custom automation framework from the ground up using the Selenium WebDriver to automate functional and regression testing.

Utilized programing language such as JAVA to develop robust and scalable test scripts

Analyzed Application requirements and translate into test cases and automated test scripts.

Integrated selenium test int CI/CD pipeline using tools like Jenkin and Gits

Utilized Azure DevOps to manage test cases, track defects and maintain test environment for consistent results.

Managed test environments, deployed builds using Azure DevOps and validated new builds in different configurations.

Worked closely with development team, stakeholders and product manager to understand the requirements, provide feedback and ensure the product meets desired quality.

Lead Technologist

US Department of Veterans Affairs (VA CABS -Booz Allen Hamilton)

Remote - April 2021- August 2024

Responsibilities:

Assigned tasks, setting priorities and monitored the progress for QA team

Allocate task and ensure the team meets testing deadline

Plan and managed all QA related project activities.

Developed test scripts and Utilize XRAY Test management add-on to manage test repository, test plans, and test executions.

Conducted manual testing in various environments.

Assist with testing the Legacy system (CABS Version 1 and 2) to compare the data with new system.

Identify testable requirements and potential risks.

Reviewed and analyzed system specifications, business requirements, epics, and user stories

Monitor and track defects throughout development lifecycle.

Conducted User Acceptance Testing for the end users.

Monitored and reviewed customer feedback from the UAT.

Attend daily scrum meetings and product owner, scrum master, and development team.

Environment: Manual Testing, Salesforce, JIRA, Microsoft Office, windows, Excel, SharePoint

Software lead test Engineer

US Department of Veterans Affairs (VA CABS Version 1 Liberty ITS)

Remote - January 2018-April 2021

Responsibilities:

Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing.

Perform thorough regression testing when bugs are resolved

Attend daily Scrum meetings to discuss daily sprint activities and objectives.

Create logs to document testing phases and defects

Report bugs and errors to development teams

Execute test cases manually and analyze results into RTC/JIRA

Outline quality assurance policies and procedures

Develop Regression test cases and test script using RTC/JIRA

Performed Functional testing, User Acceptance testing (UAT), Regression testing, System Testing and GUI Testing

Responsible for documenting VA CABS before and after scenarios of deployment

Worked on the Agile/Scrum methodology for the analysis, design and implementation and testing of the application.

Reviewed the Business and functional requirement documents and identified test scenarios

Documentation of all Test Artifacts such as Test Plan/Test Case and test scripts into RTC/JIRA

Validated VA CABS front end

involved in meetings with the end Client and Developers

Worked closely with developers, System administrators and product managers

In-depth knowledge of VA CABS adjudication Background Investigation System

Reviewed test results to ensure requirements and objectives are met

Analyzed the web-based application and identified critical application functionality

Environment: Manual Testing, RTC (Rational team concert) Clear Quest, JIRA, Microsoft Office, windows, Excel, SharePoint

Salesforce Quality Assurance Analyst

US Department of Agriculture (Phaseone)

Remote-October 2015-December 2017

Responsibilities:

Involved in End to End testing for salesforce CRM application and validating the data flow is accurate as per the business requirement

Interacted with Developers and Business Analysts to resolve technical issues and nail down defects.

Identified defects, reported defects, analyzed defects and closely followed them until the status was closed

Performed Positive and Negative testing by inputting valid and invalid data in CRM system

Performed Regression Testing to ensure changes to software did not introduce any new bugs

Defined test objectives, test plans, and execute test cases to ensure that salesforce CRM software products meet design specifications and quality requirements

Created test data and test scenarios by utilizing Agile Accelerator

Performed root cause analysis and identified corrective actions according to organization’s quality process

Responsible for testing across different browsers and mobile devices

Participated in the planning, reviewing and customization of the CRM application needed to meet needs of the users

Maintained the level of quality throughout the software and system life cycle

Conducted formal and informal reviews at predetermined points throughout the development life cycle

Actively participated in project team meetings to gather relevant information for testing - Communicated and negotiated with development team where appropriate to resolve issues found during testing.

Build client trust and respect, establish client relationships, and develop rapport with client

Facilitated continuous improvement within the system

Environment: Salesforce CRM, Agile Accelerator, Manual testing Windows 10, IE, Google Chrome, and Safari

Sr. Quality Assurance Analyst

NORC at the University of Chicago-RCM Tech

Bethesda, MD-July 2014 – October 2015

Responsibilities:

Developed Test Plans, Test Cases and Test Strategies for multiple projects

Assisted in all phases of the testing lifecycle; Test Planning, Test Preparation, and Test Execution

Performed testing on Liberty platform and mobile Apps

Responsible of all testing activities included creating documentations for multiple projects

Reported defects in JIRA and worked closely with development team during the resolution process

Reviewed project documentation including Business Requirements and Technical Requirements

Performed Functional, User Interface, Broken Link, Browser compatibility, 508 compliance, End-to-End and User Acceptance testing

Tested functionality, page transitioning, navigation, look and feel, field validation, and data integrity

Introduced and implemented automation framework to the organization with QTP/UFT

Involved in Load testing by using Load Impact

Attended and participated in the requirement walkthroughs, Daily and weekly team meetings, weekly defect meeting, Project Status meeting with managers and project stake holders

Environment: Manual Testing, JAWS, HTML, JIRA, Load Impact, UFT, JAVA, XML, Windows 7, IE, Google Chrome, and Safari

Sr. Quality Assurance

IRS, PRS (Paper & Remittance Processing Support) -Northrop Grumman

Mclean, Virginia-April 2013 – June 2014

Responsibilities:

Providing the technical Quality Assurance functions to support the Internal Revenue Service (IRS) for the following tasks:

Developing and maintain the QA process to conduct functional-based testing, thread testing, integration testing and end-to-end/regression testing on the Service Center Information Processing System. (SCRIPS).

Performed Manual testing for IRS tax forms by utilizing SCRIP scanner, workstations and Unix servers

Involve in creating/executing test scenarios and test cases.

Ensuring test outages/problems are reported immediately and followed up.

Producing Test Summary Report and detailed System Test Procedures and Result.

Attended Weekly PRPS Staff Meeting

Developing SCRIPS Change Records (SCRs) test cases, End-To-End (E2E) system test plans, Transmittal Instruction, SAT/PROD Setup Checklist and Test Wrap-Up reports

Reviewed Technical Requirements Documents and Test plans.

Created profile and databases by using UNIX

Involved in migration and upgrade efforts of IRS workstations from XP to Windows 7 OS.

Environment: UNIX, DOS, BancTec Scanner, SCRIPS Work stations/servers, REC Engine, SDE Machine, Image Controller, RQM

Test Automation Specialist

IRS, Affordable Care Act (Developers Systems Integration Test Office)

New Carrollton, MD-May 2012 – April 2013

Responsibilities:

Participated in Technical Interchange meetings, test planning meetings and working session to assist in the coordination of integration testing for multiple application systems.

Developed GAP Analysis strategy to identify potential gaps in coverage of integrated components for end-to end testing.

Prepare a Test Completion Report to detail weekly testing results across key project areas.

Researched and assessed current practices and needed tools and resources to establish a test automation practice.

Defined concepts in the scripting of test cases to support operations and maintenance practices.

Supported efforts to track, monitor and report on efforts to implement the test automation practice.

Reviewed Requirements Documents, Functional Specifications, Design Specifications, Project Schedules, and Test Plans and signs off on Functional Specifications.

Evaluated and utilized automated test tools to enhance testing of the various functional areas of the product.

Involved in Regression testing using IBM Rational Service Tester (RST).

Used Verification Points, Loop and Datapools in Rational Service Tester.

Environment: Soap UI, Web Services, XML, HTML, JAVA, IBM Rational Service Tester, RTC, RQM, Clear Quest, MS Visio.

QA Automation Test Engineer

PBGC (Pension Benefit Guarantee Corporation)

Washington DC-Nov 2010-May 2012

Responsibilities:

Developed Test Plan and Test cases in HP Quality Center from business requirements.

Involved manually, Positive testing, Negative testing, Functional testing, GUI testing and UAT testing.

Select test cases for scope of automation.

Implement quality software best practices to develop test strategy, test plan, test data, test case and test automation and actively participate in process improvements

Introduce and implement automation testing framework to the organization.

Build Automated Test Team to increase the automation coverage for the regression test cycle.

Responsible for ensuring the conceptual integrity of the system, ensuring that the product and product architecture meet or exceed the technical requirements defined

Preparing Test Data requirement sheet to analyze data required to run automation test suite

Implement wide range of UI functional testing with QTP by Key Word Driven and Data Driven concept.

Developed various QA Automation Test Framework to ensure code reusability and code maintainability in order to reduce script development time.

Strong background in coding for automation, without reliance on record and playback scripting

Environment: Soap UI, Java, Quality Center, LoadRunner, QTP, VB.Net, C#, SOA, Web Service, HTML, ASP.Net, MS SQL Server

SOFTWARE, OPERATING SYSTEMS, PROGRAMMING LANGUAGES

Test Management: Jira, Rally, Zephyr, Azure DevOps, HP Quality Center, Clear Quest, Rational Team Concert.

Automation: Selenium IDE, Java, Junit/TestNG, Jenkin, Git & GitHub.

Programming Languages: Java, C#, HTML, Visual Basic, VB.Net, C, C++

Database/Database tools: SQL Server, Oracle, MySQL, SQL Developer, Toad, PL/SQL, MS-Access

Applications: Microsoft Office Application 2007, 2003, XP, 2000, 97 (Word, Excel, Access, Power Point), Microsoft Publisher, VMware

Operating Systems: DOS, Windows 3.1, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista, Mac OS X

Education & Certifications:

Bachelor’s Degree

Salesforce Ceritified Administrator

Project Management Professional (PMP)

CompTIA Security++

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