A Team Sales Representative

Dawn Milum

**** ***** ******* ***., ************, IN 46241 317-***-**** ****.*****@******.***

Profile

Highly organized and detail-oriented Secretary with experience providing comprehensive administrative and clerical support in fast-paced office environments. Skilled in managing correspondence, scheduling meetings, and maintaining confidential records. Able to work independently while also collaborating effectively as part of a team. Strong communication skills and a proactive approach to supporting management and colleagues.

Key Skills

Excellent organizational and multitasking skills

Strong verbal and written communication skills

Diary management and meeting coordination

Ability to draft and proofread documents with accuracy

Confidentiality and discretion in handling sensitive information

Ability to prioritize tasks in busy office environments

Team player with the ability to work independently

Excellent verbal communication and active listening skills

Strong persuasive and negotiation abilities

Target-driven with proven ability to meet or exceed sales goals

Skilled in handling objections and closing sales

Confident in making high-volume outbound and inbound calls

Ability to work independently and within a team

Resilient, adaptable, and able to thrive in a fast-paced environment

Work Experience

Lead Sales Representative

Televerde – 811 W 50N, Rockville, IN 47872

10/2024 – 08/2025

Made high-volume outbound calls to prospective customers, presenting products/services in a persuasive and professional manner.

Consistently achieved and exceeded daily, weekly, and monthly sales targets.

Handled customer enquiries and objections effectively, maintaining professionalism at all times.

Logged call details, updated CRM systems, and maintained accurate records of customer interactions.

Collaborated with team members to share strategies and improve call success rates.

Demonstrated resilience and adaptability in meeting challenging targets in a competitive environment.

Secretary

Honest Abe Auto Sales- 4401 N. Keystone Ave., Indianapolis, IN 46205

02-2020- 09-2023

Provided clerical and administrative support to senior management and staff.

Managed correspondence, drafted letters, and proofread documents to ensure accuracy and professionalism.

Scheduled meetings, maintained diaries, and coordinated travel arrangements.

Organized and maintained filing systems, both electronic and paper-based.

Handled incoming calls, emails, and enquiries in a professional and timely manner.

Prepared agendas, took meeting minutes, and distributed action points to relevant parties.

Ensured confidentiality and discretion when managing sensitive information.

Coordinated the end-to-end insurance claims process, maintaining strong communication with insurance companies to resolve issues and ensure prompt payment.

Processed and reconciled payments while managing collections, contributing to improved cash flow and reduced outstanding balances.

Warehouse Operative

Ultra Distribution Center 482 Chaney Ave., Greenwood, IN 461**-**-**** – 01-2023

Picked, packed, and processed customer orders accurately and efficiently.

Worked collaboratively with colleagues to meet daily operational targets.

Followed health and safety guidelines to maintain a safe working environment.

Adapted quickly to changing priorities and peak workload demands.

Service Dog Trainer/Senior Trainer

Helping Paws – 1096 1350th St, Lincoln, IL 62656

05/2015 – 09/2019

Conducted group and one-to-one training sessions focusing on obedience, socialization, and behavior correction for new hires.

Worked with dogs and trainees to develop customized training plans suited to the dog’s recipient’s needs.

Used positive reinforcement methods to encourage desirable behavior and strengthen the dog-owner bond.

Assessed behavioral issues and implemented strategies to resolve them effectively.

Organized puppy training classes, socialization activities, and recall training exercises.

Provided guidance on dog care, nutrition, and enrichment to promote long-term well-being.

Education

GED 2010 / Professional Certificate – Project Management – Coursera 10-2024 to 06-2025/ Professional Certificate – Animal Trainer 07-2019

References

Available upon request.

Contact this candidate