Customer Service Quality Assurance
Resume:
VICTORIA RIVER
Prineville, OR 97754
************@*****.***
OBJECTIVE: Seeks growth and career oriented position with an organization where I may utilize effective customer service skills, communication and growth.
HIGHLIGHTS OF QUALIFICATIONS
●Skillful communicator able to represent the organization professionally.
●Ability to manage details and quality assurance, with multi-tasking and problem solving skills.
●Thrive in a fast-paced high change, collaborative work environment.
●Positive, professional attitude; committed to excellence.
●Writing (spelling, grammar, punctuation) and communication skills.
●Professional demeanor, well-spoken, excellent phone etiquette.
●Ability to take on problems and find solutions with minimal supervision.
●Loyal, conscientious, and dependable; committed to excellence.
EDUCATION:
Inderkum High School September 2012 - 2016
Sacramento, CA
Sacramento City College
Sacramento, CA August 2016- 2017
Software/System Skills:
●Platforms/Operating Systems: Windows XP, Windows 8, MAC
●Software/Applications: Word, Excel, Powerpoint
EXPERIENCE
Receptionist
Jll company March 2014 – 2015
El dorado hills, CA
●Greeting and scheduling appointments.
●Keeping track of appointments on computer
●Transferring calls to the correct party
●Customer service
●Printing needed documents
●Cleaning and completing other assigned tasks.
Clerk February 2015-2016
Bel Air Markets
Sacramento, CA
●Front end clerk greeting and operating the cash register
●Helped in all departments including food service such as the Deli and Bakery
●Made sure all customers needs were meant
●Helped customers locate items
●Faced and filled liquor
●Stocked warehouse
●Prepared shipments
Server/ Bartender
BJ’s Brewhouse November 2018- 2019
Sacramento, CA
●making mixed drinks
●stocking/cleaning/prep the bar
●entertain guests
●high knowledge of wine, beer, and alchol
Patient Care Coordinator Manager April 2020 - January 24
Central Oregon Eyecare
Bend, OR
●Pulling insurances
●accounting with daily closing logs of all funds and sales for the day
●greeting patients
●solving any complaints/ issues patients might have
●eobs
●checking patients in
●answering phones
●patient paperwork
●creating patient portals and uploading personal information
●scheduling appointments
●payments (cls orders, glasses orders)
Brightwood Mill October 23-feb24
Mill Worker
Prineville, OR
●Operating Machinery
●Preparing for shipments
●Cut, shape, assemble wood
●Quality control
●Warehouse work
References available upon request
Contact this candidate