Tinan Sabine Dia Lou
Dallas, Texas ***** 346-***-**** ***********@*****.***
Summary
Detail oriented data entry information processor with over 3 years of experience. Proven track record of accurately entering data in high pressure settings. Works effectively as a member of the team and independently. Education
Universite Felix Houphouet Boigny abidjan, abidjan computer science Graduated Aug 2010
Coursework in Computer Information Systems
Skills
• 10-Key Typing
• 75 WPM Typing Speed
• Microsoft Office Suite
• Tech Savvy
• Detail-Oriented
• Excellent Time Management
• Fluency in English and French
• Onboarding/Offboarding
• Slack
• Salesforce
• Problem Resolution
Job Experience
Data Entry Associate, Working Solution Jan 2023 -Present Remote, United States
Business Process Outsourcing (BPO) company that specializes in customer service solutions on behalf of Fortune 100 companies and over 500 government agencies.
• Responsible for performing tasks such as entering data at a fast and accurate rate
• Verifies the accuracy of data captured from scanned documents and make any necessary corrections
• Follows up with team members on pending documents requiring analysis
• Performs clerical task functions as needed such as editing, uploading, and faxing documents Data Analyst, Amazon.Inc Apr 2020 to Dec 2022
Remote, United States
Online business and cloud computing company focusing on e-commerce, online advertising and digital streaming.
• Developed and implemented strategies that optimize statistical efficiency and quality
• Prepared relevant data analysis and reporting that helped departments meet their objectives
• Provided accurate reports using both internal and external data sources
• Maintained and improved data and reporting capabilities by developing new system processes and reports Customer Counter Associate, slowdough Bread and CO. Oct 2018 to Apr 2020
• Streamlined order entry system and improved accuracy of documentation reducing shipping and order entry errors
• Initiated development of an order tracking system enhancing on-time delivery performance from 80% to 99%
• Oversaw transition to new productivity tool that significantly increased accuracy of schedules and reduced errors
• Checked shipping addresses
• performed packaging quality inspections and completed sales transactions