Customer Service Event Planning

NAVISHA BECKFORD

Montego Bay 876-***-**** ***************@*****.*** WWW: Bold Profile

OBJECTIVE

Dedicated hospitality professional with 4+ years of experience in event planning, dining room service, and customer relations. Skilled in coordinating memorable events, delivering exceptional guest experiences, and maintaining high service standards. Strong background in team collaboration, problem-solving, and creating a welcoming atmosphere for clients and guests.

SKILLS

Teamwork

Time Management

Effective Communication

Décor design & setup

Guest list management & seating arrangements

Excellent communication (verbal & written)

WORK EXPERIENCE

Waitress 08/2022 to 08/2025

Hyatt Resort

Provide exceptional customers service and ensure guest satisfaction.

Take orders and delivery for promptly and accurately

Event Planner 2021 to 2022

Mimosa the Greens Villa

Design and implement event decor including floral arrangements, balloon decor and lights.

Monitored event progress and made necessary adjustments resulting in a seamless and successful event with positive feedback from clients

Sales representative 05/2020 to 11/2020

Telepromance Jamaica

Respond to customer inquiries and provide products or services information.

Resolve customers complain and issues efficiently and effectively.

EDUCATION

Event Planning And Décor Certificate : Event Planning 11/2021

JAR Academy Institutes - Montego Bay

Dining room Certificates: Customer Service 10/2017

Barrett town Heart Center - Montego Bay Jamaica

High School Diploma: Business Administration 01/2015

Maggoty High school - St Elizabeth

Social Studies 3

Principal of Business 3

References

Richard, Williams, Event Manager, **************@*****.***, 1-876-***-****

#HRJ#29dd2097-5b20-4800-b4d1-53f16966679d#

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