Data Analyst Mental Health
Resume:
ANGELA HINES
Fayetteville, North Carolina
*********@*****.***
Relevant Skills
Excellent attention to detail.
Proficient in Microsoft Word, Excel and Outlook.
Proficient in Google Docs and Google Sheets.
Ability to organize and prioritize tasks.
Excellent communication skills.
Experience
ACT Test Prep Instructor
MASTERYPREP
Dec 2023 – Present
Provide test-prep instruction for the ACT exam to groups of high school Junior and Seniors in an academic bootcamp setting. Review key foundational academic concepts that students can expect to encounter during the exam. Administer and review practice tests in the required areas of testing (English, Math, Reading and Science). Provide additional time-management and test-taking strategies to further improve student’s overall test score.
Online Data Analyst (Remote)
TELUS INTERNATIONAL AI
April 2023 – May 2024
Perform data analysis aimed at improving the content and quality of digital maps. Provide detail-oriented analysis of geographical information regarding international businesses, points of interest, and prominent landmarks. Utilize various research tools to determine data accuracy and relevancy. Identify and report any erroneous or inconsistent information; to include providing research sources for
each error noted during analysis of information provided.
Medical Claims Processor (Remote)
PERSONAL TOUCH MEDICAL CLAIMS
August 2019 – July 2022
Reviewed invoices provided by PTMC from its medical providers to be transferred into professional claims via a national clearinghouse (Apex EDI/OneTouch) as well as additional portals, such a Blue-E (BCBS). Reviewed invoices and/or claims to provide an overall efficient and error-free reimbursement for the patient’s medical providers. Verified all subscriber identification and policy numbers, CPT codes, Provider NPI numbers and DX codes for accuracy. Completed claims and submitted them to the appropriate insurance companies. Reviewed corrected and resubmitted any denials and rejections, as needed. Maintained client confidentiality by adhering to HIPAA regulations. Communicated on a weekly basis with Billing Coordinator regarding claims processed. Prepared detailed monthly billing activity report.
Claims Processor/Billing
LET’S TALK THERAPY INC.
December 2012 – November 2020
Performed billing services for privately-owned mental health counseling service. Submitted Medicaid claims for a variety of mental health services to include; mental health assessments, behavioral health counseling and therapy sessions, DMH outpatient group treatment and psychosocial rehabilitation services for PSR services. Clerical responsibilities included inputting vital client personal data, medical diagnosis codes, referring physician information and appropriate service codes and service fees and submitting them to paying authorities for approval. Maintained client confidentiality by adhering to HIPAA regulations. Prepared and distributed weekly billing history reports. Resolved issues related to denied claims.
Education
Fayetteville State University - Bachelor of Science in Business Administration (Magna Cum Laude) - 2011
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