Customer Support Experience

€&} PROFILE

Dedicated and customer-focused Customer Support

Representative with delivering exceptional service

and support in fast-paced environments. Skilled in

resolving customer issues efficiently, managing

high-volume inquiries, and maintaining a positive

customer experience. Known for strong

communication skills, empathy, and a solution-

oriented mindset.

& PROFESSIONAL EXPERIENCE

Lycan communication,

Customer Support Resprenstative

12/2024 - 05/2025 Karachi

e Demonstrated strong problem-solving and

empathy skills, maintaining high levels of

customer satisfaction in a fast-paced, regulated

environment.

e Documented interactions and case resolutions

using CRM and proprietary healthcare systems.

e Provided assistance to Medicare beneficiaries

regarding plan options, enrollment, eligibility,

billing, and claims processing

Beconhouse school system, Assistance Teacher

2023 - 2023 Karachi

e Supported lead teachers in planning and

delivering daily lessons across core subjects,

ensuring alignment with curriculum goals.

e Assisted in managing classroom behavior and

maintaining a positive, structured learning

environment.

e Provided one-on-one and small group support to

students, helping reinforce learning concepts and

improve academic performance.

@ LANGUAGES

a

English eo0ee

Urdu eoooeoe

fj EDUCATION

Intermediate, Army public college saddar

Karachi

Matriculation, Army public school

Karachi

@ SKILLS

Effective Communication

Problem Solving

Patience & Empathy

Time Management

Attention to Detail

Q INTERESTS

as

Personal & Professional Development, Effective

Communication, Learning New Technologies,

Travel & learning culture's

Contact this candidate