Customer Service Data Entry

Monica Beltran

*****************@*****.*** 562-***-**** Long Beach, CA

Professional Summary

Detail-oriented and dependable professional with over 4 years of experience in customer service, clerical support, and case management. Proficient in Microsoft Office and Google Workspace, with a proven ability to manage data entry, scheduling, and filing systems. Bilingual in English and Spanish, with strong communication, multitasking, and organizational skills. Seeking a Clerical Assistant role where I can contribute to efficient office operations and client support.

Professional Experience

Case Manager

Unite The People Inc. – Long Beach, CA

Jan 2025 – Apr 2025

● Coordinated client appointments, managed incoming calls, and maintained timely communication.

● Organized and maintained electronic and paper-based filing systems using Microsoft Office and Google Suite.

● Streamlined office workflows by implementing time management and prioritization strategies.

● Collaborated with internal staff and community organizations to coordinate client support. Line Cook & Food Preparation

Casa Aurora – Bakersfield, CA

Jan 2024 – Sep 2024

● Prepared high-volume meals while adhering to dietary requirements and safety protocols.

● Maintained compliance with health regulations and cleanliness standards.

● Operated industrial dishwashing and kitchen equipment to ensure efficient kitchen operations.

● Assisted with inventory tracking and restocking. Cashier & Customer Service Specialist

Superior Grocers – La Mirada, CA

Aug 2018 – Jul 2021

● Delivered excellent customer service through efficient checkouts and responsive assistance.

● Handled financial transactions accurately and maintained balanced cash drawers.

● Provided product information and resolved customer concerns in a professional manner.

● Trained and mentored new hires, increasing team efficiency and reducing onboarding time.

Certifications

● Microsoft Office Suite – LinkedIn Learning, 2024

● Adult First Aid, CPR & AED – American Safety and Health Institute, 2024 Skills

Bilingual (English/Spanish) • Data Entry • Scheduling • Microsoft Office & Google Workspace• Customer Service • Time Management • Filing Systems • Team Collaboration • Attention to Detail.

Contact this candidate