Armando Hernandez
Rialto, CA *****
*************@*****.*** 909-***-****
Professional Summary
Operations Supervisor with 7+ years of experience in e-commerce fulfillment and 3PL. Proven ability to cut inventory errors by 15%, increase shipping accuracy by 20%, and improve team productivity by 25%. Skilled in WMS, KPI reporting, labor planning, and safety compliance, consistently achieving 98%+ on-time order fulfillment.
Core Competencies
Warehouse & Inventory Management 3PL & E-commerce Fulfillment KPI Tracking WMS (Manhattan, SAP, NetSuite) Staff Leadership Process Improvement OSHA Compliance
Professional Experience
RJ Schinner Logistics — Operations Supervisor
June 2023 – Present
• Improved order fulfillment efficiency by 10% through workflow optimization.
• Reduced inventory discrepancies by 15% with enhanced cycle counts and returns processes.
• Coached 20+ associates, boosting safety compliance by 25%.
Crane Worldwide Logistics — Operations Supervisor
Nov 2021 – June 2023
• Managed multiple 3PL client accounts, consistently meeting KPIs.
• Improved receiving, picking, and shipping productivity by 12%.
• Reduced SLA misses by 15% through client-focused planning.
Goodwill Supply Chain — Operations Supervisor
Dec 2017 – Nov 2021
• Increased shipping accuracy by 20% through training and process redesign.
• Boosted productivity by 15% while cutting overtime costs.
• Maintained an incident-free safety record for 3 years.