Customer Service Senior Financial
Resume:
Tabassum Rehman
Senior Financial Services Professional
Lombard, IL
*******@*********.***
EDUCATION
Islamabad College, Pakistan — Bachelor’s in Economics EXPERIENCE
Federal Home Loan Bank of Chicago, Chicago, IL — Loss Mitigation Specialist/ Underwriter
March 2022 - September 2024
Managed and supported relationships with PFI’s and members, in addition to being responsible for MPF Default Management functions.
Evaluated loss mitigation plans based on the MPF Servicing guides and processes. Analyzed and collected data for Fannie Mae loans, as well as assisted PFI’s with monthly Exhibit B and Xtra Supplemental reports.
Baxter Credit Union, Vernon Hills, IL — Mortgage Loan Closer March 2021 - February 2022
Tracked and monitored loans expected to close and/or fund on a daily basis. Prepared closing disclosures with accuracy and in compliance with federal and state guidelines.
Reviewed loans received from processing to verify completeness and accuracy of data prior to preparing closing documents.
Constructive Loans LLC, Oak brook, IL — Mortgage Consultant December 2017 - December 2020
Developed and maintained referral sources through existing and new clients, realtors and developers. Reviewed and sent out CDs, and made sure fees are accurately placed and correct. Followed and cleared all underwriting conditions in an efficient, accurate, and time sensitive manner. Communicated with loan officers, processors, post closers, and underwriters efficiently. Prepared final closing package for delivery to closing agent and verified signed loan. HSBC Bank, Elmhurst, IL — Senior Mortgage Specialist/Senior Foreclosure Specialist 1996 - 2017
Provided and assisted clients through Loss Mitigation options which included modification review, short sale, DIL, and foreclosure.
Managed assigned queue of accounts as a direct single point of contact. Maintained current foreclosure status of assigned accounts, processed foreclosure cases accurately and timely.
Calculated and prepared reinstatement, payoff figures, and other debt information to attorneys. Worked hand-in-hand with branch offices as well as Underwriting. SKILLS
Loan closing
FHA, VA,
HELOC &
conventional loans
Team-oriented
Conflict resolution
Communication
Self-motivated
Problem Solving
Strong Leadership
Time management
Underwriting
Data analysis
Mitigation
ICC representative
All Microsoft Office
systems
AWARDS
Employee of the Month
(Multiple times)
4 Star Performance
(Multiple times)
LANGUAGES
English, Urdu, Punjabi
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