Customer Service Data Entry
Resume:
Deadra Chandler
*********@*****.***
CAREER OBJECTIVE:
Skilled professional with over 5 years of experience in medical and administration. Excellent communication and leadership skills with the ability to deal with people from diverse backgrounds, cultures, and professional levels.
SKILLS AND TRAINING:
Management
Public Speaker
Quickbooks
Microsoft Suite
Customer Service
Tax Preparation/ERO
PROFESSIONAL EXPERIENCE
Dee’s Tax Service
Self Employed, Austin, TX
● Greeted clients, scheduled appointment,customer service,and prepared tax returns.
● Managed and recorded invoices and deposits using quickbooks.
● Processed tax returns & e-filed returns,and maintained clients’ documents. 1/18-4/18
.
Liberty Tax Service
Tax Preparer, Austin, TX
● Greeted clients, answered phones, data entry,customer service,open & close store.
● Managed daily deposits and recorded deposits and checks in log.
● Processed tax returns & e-filed returns, printed checks and maintained clients’ documents. 1/17-4/17
.
Summer Wilkinson CPA Firm
Office Manager, Richardson, TX
● Greeted clients, answered phones, data entry for QB, reconciled bank account & shipping/receiving.
● Managed daily deposits and recorded deposits in accounting system.(Thompson Reuters Software)
● Scheduled daily/ weekly meetings/ managed company trips. 7/14-7/15
● Managed monthly billing for company, printed checks and created client accounts. Processed tax returns/e-filed & maintained clients’ documents. Cornerstone Staffing- Contract Assignment
Customer Service Representative/ Conexus, Irving, TX
● Walked clients through setting up benefits, explained election notices and health plans.
● Sent verification to insurance through web and then updated payments in the system.
● Assisted in making payments for COBRA health plans. 11/13-8/15
● Answered incoming calls in a high volume call center. Deadra Chandler
*********@*****.***
Jackson Hewitt District Manager
Liberty Tax Services/ Supervisor
16 yrs./Tax preparation
Overseen 20 employees
Printed and issued checks, maintained scheduling for several stores. 1/09-4/12 Open and close store and performed a variety of administrative and leadership duties. EDUCATION:
Kaplan College, Medical Assistant
Minneapolis Technical College, Certified Nursing Assistant P.TIN/ERO
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