Customer Service Coordinator
Resume:
K E N T R E S A W A S H I N G T O N
kw
Customer Service Oriented
Operations Manager
Team-leader
Shipping & Receiving
Problem-Solving
Computer Literacy (Word ex..)
Project Management Tools
Strong Communication
Safety Committee Member
Detail Oriented
Team-player
Experienced Forklift/Heavy Machine Operator
Highly qualified, tenacious, and well-accomplished professional with a broad-based background in the areas of Delivery Driver, Warehousing & Receiving, and Administrative/Customer Service. Displays outstanding ability to plan, coordinate, and implement practices and procedures to bring significant improvements in efficiency, productivity, and processes toward the successful attainment of organizational goals. Looking to gain employment with a company that offers me a consistent positive atmosphere to learn and implement innovative technologies for the betterment of the organization. S K I L L S
Profile
E D U C A T I O N
Waller High School
1999-2003
SECONDARY SCHOOL
Prairie View A&M University
2003 - 2007
BACHELOR OF SCIENCE/KINESIOLOGY
E X P E R I E N C E
Waller, TX
***************@*****.***
SHIPPING & RECEIVING CLERK
Transcat
7/2023 - 6/2024
Compare labeled information and counts, weighs, or measures items of incoming and outgoing shipments to verify information for bills, invoices, orders, and or other records. Enters appropriate data in computer system Determines best method of shipment that complies with company policies and procedures and customers
Coordinate with Freight Company to verify shipments Implement all packing procedures according to company quality standard CUSTOMER SERVICE CORDINATOR
Transcat
6/2024 - CURRENT
Controls order processing workflow in the D&W system, and process units into the callibration lab software so that customer commitments are met Contact customers to ensure estimates and PO numbers while documenting information
Advise customers of status and or completions dates of repair and callibration
Generate purchase orders for parts and outside services as needed Maintain accurate, complete and up to date department files and records Protect company assets, information and interest
Actively support the company mission goals and program policies K E N T R E S A W A S H I N G T O N
kw
Trinity Couriers
7/2016 - 4/2018
LEAD DELIVERY DRIVER
Supervised 25-30 workers while assisting with loading and unloading vehicles Monitored drivers’ daily performance using Amazon Computer Systems Ensure the items are properly stacked and secured inside the vehicle Trained new employees when needed
Chart out an appropriate route for delivery on the map or GPS Handle invoice discrepancies by informing superiors of problems and complaints
Established long-term customer relationships through prompt and courteous service
Waller, TX
***************@*****.***
DELIVERY DRIVER/VENDING MACHINE STOCKER
Blackhawk Ind.
4/2018 - 3/2020
Assisted with pulling and packing of orders for delivery Received and stocked material
Delivered/Picked up material promptly
Always represented the company with great customer service Gained close relationship with customers
Operated the company vehicle and equipment safely
Gained knowledge of all systems needed to operate the warehouse successfully Kept area neat and clean
Receive shipments, including use of the FIFO system (forklift, paperwork, inspections & product placement)
Interviewed applicants
Train and lead new hire
Scheduled appointments for Dominos products (shipping & receiving) Assisted other departments (receiving, truck loading & order picking) Participated in leading safety meetings and practices (Safety Marshall) 1/2021 - 4/2023
Dominos Supply Chain
RECEIVING & INVENTORY SHIFT LEAD
Contact this candidate