It Support Technician

Noureddine Haddadi

************@*****.*** +213-***-***-*** linkedin : Noureddine haddadi

Professional Summary

Motivated IT Support Technician with strong experience in technical troubleshooting, network management, and end-user support. Skilled in diagnosing and resolving IT issues to ensure business continuity. Adaptable, detail-oriented, and eager to contribute to a dynamic team in Canada.

Technical Skills

- IT Support & Troubleshooting

- Network Administration

- Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)

- Adobe Photoshop, Illustrator, WordPress

- Programming Basics

- Social Media & Digital Tools

Professional Experience

• IT Technician

CPH Hydraulique – Algiers, Algeria Sept. 2024 – Present

• Manage IT service requests and support system operations.

• Provide daily technical support for software and hardware issues.

• Diagnose and resolve incidents to ensure uninterrupted workflow.

• Administrative Assistant

Education Embassy – Batna, Algeria Jan. 2024 – Jun. 2024

• Assisted in managing schedules, records, and student registrations.

• Supported daily operations and client communication.

• Library Assistant

University of Batna 2 – Batna, Algeria May 2023 – Aug. 2023

• Stock Manager

Hamoud Boualem (Beverage Industry) – Batna, Algeria May 2021 – Jun. 2022

• Stock Manager

Wood Factory – Batna, Algeria Mar. 2019 – Jun. 2020

• Cyber Café Operator

Batna, Algeria 2017 – 2018

Education

Master’s Degree in Information Systems Engineering – University of Batna 2, Algeria (2023) Bachelor’s Degree in Information Systems Engineering – University of Batna 2, Algeria

(2020)

Scientific Baccalaureate – Batna, Algeria (2019)

Languages

- Arabic: Native

- French: Fluent

- English: Intermediate/Fluent

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