Technical Project Manager

Kevin Misana (PMP)

267-***-**** ***********@*****.*** Raleigh, NC 27613 linkedin.com/in/kevin-misana-90a10214a

Drives project success by leading infrastructure deployments, optimizing technical workflows, and ensuring compliance with defense standards.

Project & Program Management Infrastructure & Network Deployment IT Team Leadership & Coordination Stakeholder Engagement

Technical Project Leadership: Utilized Agile and Waterfall methodologies at the U.S. Army to manage multi-phase deployments, enabling iterative testing, faster integration cycles, and improved synchronization between engineering and logistics teams.

Defense Operations Planning: Oversaw global logistics for transporting 5,000 personnel and 3,000 tons of technical equipment at the U.S. Army. Managed air and sea freight compliance with FAA (Federal Aviation Administration) and host-nation regulations.

Digital Transformation Oversight: Transformed training at Brian’s House by implementing the Reliant LMS, increasing mobile-enabled completion rates by 40% and reducing manual audit preparation time by more than 60% through role-specific content.

Program Execution Leadership

Agile & Waterfall Project Delivery

Network Infrastructure Optimization

Military Logistics & Deployment Coordination

Program Risk, Issue, & Opportunity Management

Defense System Sustainment & Asset Lifecycle Oversight

Team Training & Development

OEM & Vendor Relationship Oversight

Classified Program Oversight & Reporting

Professional Experience

Professional Development – Bachelor of Science in Software Engineering 06/2024 – Present

Technical Project Manager, United States Army 10/2019 – 05/2024

Directed cross-functional teams of 15–20 personnel to execute Agile-based technical project management for secure communications infrastructure across global deployments. Led vendor coordination, network architecture, and DISA (Defense Information Systems Agency) accreditation efforts. Oversaw the setup of encrypted voice and data systems, ensured cybersecurity compliance, and managed integration of defense-grade technologies aligned with mission-critical field operations.

Strengthened operational performance by achieving a 100% success rate in delivering secure communication infrastructure across multiple regions, aligning with cybersecurity protocols and DISA accreditation standards under sensitive environments.

Improved team deployment effectiveness by 20% through hands-on technical upskilling, standardized knowledge transfer, and mentorship programs, ensuring readiness for communications system configuration, troubleshooting, and live-field execution.

Reduced network downtime by 30% by implementing mesh topologies, improving cabling standards, and designing multi-path network structures to maintain continuous communications even during primary link failures or system disruptions.

Installed encrypted communications platforms including Cambium, Satellite Transportable Terminals, High-Capacity Line-of-Sight (HELOS) systems, and Cisco routers/switches to establish reliable long- and short-range tactical network connectivity.

Oversaw full lifecycle management of $5–6M in Department of Defense (DoD) communications equipment; ensured audit compliance, inventory accuracy, and vendor coordination for timely repairs, aligning with logistics and accountability protocols.

Ensured adherence to military regulations and safety protocols by overseeing inspection cycles led by Non-Commissioned Officers (NCOs), verifying system cleanliness, battery readiness, equipment labeling, and mechanical operability prior to port clearance.

Project Manager, Brian’s House Enterprises 08/2014 – 10/2019

Spearheaded cross-functional initiatives to improve training delivery, regulatory compliance, and documentation workflows across a direct care environment. Migrated legacy paper processes to Reliant Learning Management System (LMS), developed interactive IT and HIPAA-compliant training modules, and guided staff on secure data entry. Coordinated with vendors, improved medication handling systems, and elevated organization-wide audit preparedness.

Optimized medication administration and documentation procedures by developing video-based training modules within Reliant LMS, reducing distribution errors and generating $217K in annual savings aligned with state-level compliance metrics.

Coordinated directly with system vendors to customize training modules, upload individualized care documentation, and support secure client record access while maintaining full HIPAA (Health Insurance Portability and Accountability Act) compliance.

Elevated staff technical proficiency by designing IT onboarding sessions focused on platform navigation, secure data uploads, and proper digital record management for Individualized Support Plans (ISPs) and emergency preparedness protocols.

Projects

Developer & Architect – AI-Powered Lead Follow-Up Automation System 2025

Architected and implemented an AI-powered lead follow-up automation system that integrates Google Forms, Sheets, Gmail API, and Zapier. Automated end-to-end customer engagement, including email replies and calendar syncing. Designed with OpenAI API support to personalize user experience, reduce manual effort, and streamline business communications.

Automated customer relationship management processes by integrating Gmail API, Zapier, and Google Suite tools, enabling instant personalized emails and appointment scheduling while improving lead response time and business conversion rates.

Front-End Developer – Interactive World Map 2025

Designed and developed a fully interactive map-based data visualization tool using Angular, JavaScript, HTML, and CSS. Integrated World Bank API to retrieve economic data including GDP, national income, and exports by country. Enabled seamless user interaction by clicking regions to display country-specific statistics, supporting educational and analytical use cases.

Created a dynamic world map interface using Angular and World Bank API, allowing users to retrieve real-time economic indicators per country, significantly enhancing accessibility to global financial data through a responsive and engaging UI.

UI/UX Designer & Developer – Paradigm Pet Professionals Website Redesign 2024

Led the UI/UX design and front-end development of the pet services website from scope to launch. Translated client requirements into functional mockups using Figma, then developed the site using HTML, CSS, and JavaScript. Managed iterative feedback loops, ensured responsive layout design, and tailored the site for brand alignment and usability.

Revamped client website using Figma, HTML, CSS, and JavaScript, incorporating real-time client input, responsive UX layouts, and accessibility standards to create a visually appealing and fully functional web experience across devices and screen sizes.

Professional Development

Bachelor of Science in Software Engineering, Western Governors University (Ongoing) 2025

Master of Science in Management Information Systems (MIS), Wilmington University 2019

Master of Science in Organizational Leadership, Wilmington University 2018

Bachelor of Science in Psychology, Wilmington University 2016

Active Secret Security Clearance, United States Department of Defense (DoD) YYYY

AWS Certified Cloud Practitioner, Amazon Web Services (AWS) 2025

Project Management Professional, Project Management Institute 2024

Technical Skills

Jira, Confluence, ServiceNow, Git, ChatGPT, Claude Sonnet, Microsoft Office, Google Workspace, …

Kevin Misana Resume Page 02 267-***-**** ***********@*****.*** linkedin.com/in/kevin-misana-90a10214a

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