Customer Service Production Worker
Resume:
Teresa Brown
Mayfield,ky *****
*************@*****.***
Professional Summary
Efficient and detail-oriented production worker with 11 years of experience in various roles, including customer service, home health aide, and assembly line work. Proficient in cash handling, customer service, and cleaning. Possess a strong background in patient care and hospitality. Authorized to work in the US for any employer
Work Experience
Candle Maker
Focus Workforce Management-Mayfield, KY
December 2023 to August 2024
• Implemented quality control measures to maintain consistent product standards
• Maintained a clean and organized workspace, adhering to safety guidelines at all times
• Packaged finished candles in an attractive manner, ensuring they are protected during shipping or display
Cashier/Customer Service
Tri Star Energy-Mayfield, KY
June 2023 to October 2023
Stock cashier customer service. Cleaning
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Trained new employees on operating cash registers effectively
• Performed opening/closing duties including counting money in the register before/after shifts Production Worker
Pilgrim's-Hickory, KY
March 2021 to October 2022
Production worker
• Operated and maintained production equipment, ensuring efficient and uninterrupted workflow
• Performed regular inspections of machinery to identify any malfunctions or defects, promptly reporting them to supervisors
• Collaborated with team members to meet daily production targets and deadlines
• Contributed to quality control efforts by conducting visual inspections of finished products for defects or inconsistencies
• Maintained a high level of focus on workplace safety practices, ensuring compliance with OSHA regulations
Home Health Aide
Iris of wisconsin-Milwaukee, WI
January 2009 to July 2017
Provided one on one CNA care. Housekeeping. Respite care. Attended doctors appointments.
• Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
• Assisted with daily activities such as bathing, dressing, grooming, and medication administration
• Monitored vital signs and reported any changes or concerns to the healthcare team
• Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals
• Managed medical appointments and transportation logistics for patients to ensure timely access to healthcare services
• Implemented fall prevention strategies through regular safety assessments of the home environment
• Coordinated with other healthcare professionals such as nurses or physical therapists for comprehensive patient care
• Provided companionship through engaging conversations or recreational activities tailored towards each patient's interests
Line Worker
Fast Pak-Kenosha, WI
January 2015 to April 2016
Assembly line worker.
Education
High school diploma
Highland Community College - Freeport, IL
Skills
• Vital signs
• Customer Service
• Caregiving
• Hotel experience
• Cash handling
• Home Care
• Assembly
• Nursing
• Cooking
• Customer service
• Hospitality
• Vital Signs
• Cleaning
• Assembly Experience
• Front desk
• Patient Care
• Meal Preparation
• Cash register
• Laundry
• Typing
• Cleaning Experience
• Senior Care
• Manufacturing
Certifications and Licenses
Driver's License
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