Scrum Master Release Train

LAURA ENOW

Agile Delivery Leader Release Train Engineer Team Coach

Bilingual: English & French

Email: ***********@*****.*** Phone: 240-***-**** LinkedIn: www.linkedin.com/in/laura-e-20b33121b Location: Killeen, TX

PROFESSIONAL SUMMARY

Dedicated Agile leader with extensive experience as a Release Train Engineer and Senior Scrum Master. Known for empowering cross-functional teams, driving Agile adoption, and fostering collaborative, high-performing environments. Proven ability to lead large-scale transformation efforts, coach agile teams at all maturity levels, and deliver business value through strategic facilitation, servant leadership, and a deep understanding of SAFe, Scrum, and Kanban frameworks.

Skilled in coaching, program execution, Jira/Azure DevOps tooling, and guiding teams through complex Agile environments. Strong communicator and proactive problem-solver, focused on continuous improvement and team empowerment.

CERTIFICATIONS

- SAFe® 6 Release Train Engineer - Scaled Agile, Inc.

- SAFe® 6 Agilist - Scaled Agile, Inc.

- SAFe® 5 Advanced Scrum Master - Scaled Agile, Inc.

- SAFe® 5 Product Owner/Product Manager - Scaled Agile, Inc.

- Professional Scrum Master I (PSM I)-Scrum.org

EDUCATION

Masters in Education and Literature-University of Yaoundé I,Cameroon

Bachelor of Arts in English Language and Literature- University of Yaoundé I, Cameroon

CORE COMPETENCIES

Agile Transformation SAFe Program Execution Agile Coaching Release Train Coordination

Scrum & Kanban Facilitation PI Planning & Execution Jira & Azure DevOps Team Enablement

Value Stream Delivery Stakeholder Engagement Coaching Agile Teams Metrics-Driven Improvement

PROFESSIONAL EXPERIENCE

Continental General Insurance Company

Release Train Engineer / Scrum Master Manager (Sept 2024 - Present)

- Led Agile delivery across multiple value streams, partnering with Scrum Masters and stakeholders to apply SAFe practices—helping teams improve on-time delivery by about 30% and collaborate more effectively across the board.

-Drove consistency in Agile ceremonies and backlog management, which led to clearer priorities and a 40% drop in work being carried over between sprints.

-Facilitated PI Planning, team syncs, retrospectives, and Agile health checks for over 10 teams, contributing to a 35% boost in delivery predictability and noticeable growth in Agile maturity.

Senior Scrum Master (Apr 2024 - Sept 2024)

- Championed the organization’s shift from team-level Scrum to the Scaled Agile Framework (SAFe), introducing value stream alignment to improve strategic focus and cross-team coordination—resulting in a 25% increase in delivery velocity.

-Mentored newly onboarded Team Coaches and partnered with leadership to evolve Agile practices, leading to a 30% boost in team agility and stronger alignment with enterprise goals.

- Led the design and implementation of value stream-level planning cadences and syncs, significantly improving visibility, managing cross-team dependencies, and accelerating time-to-value.

Midmark Corporation

Scrum Master (Oct 2022 – Mar 2024)

-Coached four development teams and collaborated closely with RTEs to support effective SAFe execution and alignment across value streams.

-Facilitated PI Planning, improved backlog refinement using Jira and Confluence, and helped teams increase feature delivery by 70% through better planning and prioritization.

-Trained stakeholders on Agile principles and promoted transparency by establishing clear workflows and cross-functional collaboration using tools like Miro and Confluence.

CO-OP Solutions (Formerly COOP Financial) - Scrum Master (Feb- Oct 2022)

- Facilitated Agile ceremonies for three development teams, proactively removing delivery blockers and contributing to a measurable increase in sprint velocity.

-Fostered a strong team culture by applying value-based coaching techniques and guiding teams in creating working agreements that improved collaboration and accountability.

Team Select - Austin, TX - Scrum Master (Jan - Dec 2021)

-Coached two teams through successful Scrum adoption, coaching Product Owners on backlog grooming and prioritization using Jira and Confluence—resulting in clearer sprint goals and improved delivery focus.

-Monitored sprint health through velocity and burndown metrics, facilitated regular retrospectives, and drove cross-team coordination to reduce blockers—leading to a decrease in carryover work

Regional Care Network LLC - NY - Scrum Master (Sep 2019 – Dec 2020)

-Trained development teams on Agile fundamentals, helping build a shared understanding of Scrum roles, ceremonies, and values.

-Fostered stronger communication and collaboration within and across teams by facilitating effective stand-ups, retrospectives, and knowledge-sharing sessions.

-Supported the team’s Agile maturity by encouraging continuous improvement and reinforcing best practices in sprint execution.

Army & Air Force Exchange Service - Fort Drum - Scrum Master (Sep 2017 – Sep 2019)

-Actively supported SAFe implementation within a government program environment by assisting with PI Planning logistics, breakout facilitation, and cross-team dependency tracking using Jira and Miro.

-Partnered with RTEs and team leads to align on planning deliverables, capturing team commitments, and document objectives in compliance with government reporting standards.

-Mentored onshore and offshore Agile teams, facilitated ceremonies across time zones, and quickly resolved blockers-adapting delivery styles to align with government structure, oversight, and stakeholder engagement expectations.

DSA Inc. - Greenfield, IN - Scrum Master (Aug 2016 – Aug 2017)

-Led a development team through core Agile practices such as Planning Poker, story estimation, and user story writing to build consistency and shared understanding.

-Facilitated daily stand-ups, sprint planning, reviews, and retrospectives to promote accountability and continuous improvement.

-Supported the Product Owner in maintaining a healthy backlog and coached the team on breaking down requirements into actionable stories.

-Encouraged team collaboration and built a safe environment for learning and experimentation during the early stages of Agile adoption.

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