Data Entry It Analyst

BECKY STOCKAMP

763-***-**** - *****.********@*****.*** - https://www.linkedin.com/in/beckystockamp

IT Analyst

SUMMARY

Highly-motivated, detail oriented individual looking for a new career opportunity in the administrative field. Adept at working effectively unsupervised and quickly mastering new skills. Experienced professional with a strong background in technology-related roles. Skilled in problem-solving, capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

PROFESSIONAL EXPERIENCE

Regis Corporation 2002 - 2024

IT Analyst/iSeries Administrator (2015 – 2024)

Responsible for IBMi user security, audit controls, backups, hardware maintenance, system and user troubleshooting.

Managed and enforced user and menu security for IBMi, ensuring robust access controls and applied software configurations.

Developed and maintained comprehensive documentation for IT audit controls.

Managed hardware maintenance coordination with IBM and vendors for IBMi, tape drives and virtual tape storage. Including disk swaps and firmware updates.

Ensured daily, weekly and annual IBMi backups were accurately completed and stored to either physical and/or virtual tape.

Accurately diagnosed and resolved user security and system issues as required.

Created ad hoc security and financial reports to auditors, system users and management as requested, ensuring timely and accurate data delivery to meet compliance and decision-making requirements.

Team member on many projects.

Leader on many small IT audit projects.

RPG Developer (2002 –2015)

Responsible for creating and modifying RPG, CLLE SQL code on IBMi enterprise-wide.

Design programs, code, debug, test, document and implement RPG, CLLE, RPGSQLE and SQL code to enhance system capabilities, streamline processes, and improve overall performance and reliability.

Enhanced the functionality and performance of existing RPG, CLLE, and SQL code, resulting in improved system efficiency and reduced processing time.

Provided incident management including 24-hour call support, as well as troubleshooting for all IBMi issues.

Effectively prioritized and resolved multiple simultaneous service requests and incidents, ensuring minimal disruption and maintaining optimal service levels.

Generated queries and adhoc reporting to users, management and auditors.

TECHNICAL SKILLS

•Jira

•RPG IV/ILE/Free/RPGSQLE/CLLE/CL

•Database experience—DB2 SQL

•Jdedwards World user and menu security

•Jda user and menu security

•Implementer – Environment set up and change management

•Robot Scheduler

•IBMi user and system security

•Soxlock

•ServiceNow

•Microsoft Word

•Microsoft Excel

•Microsoft PowerPoint

•Microsoft Access

•Sharepoint

•BRMS

•Alliance

•Halcyon

•MPLUS

EDUCATION / CONTINUING EDUCATION

Hennepin Technical College Eden Prairie, MN

RPG Programming Certification

Project Management Institute Bloomington, MN

PMP Certification

Pine Technical College Pine City, MN

Degree of Occupational Proficiency

COMMUNITY SERVICE / VOLUNTEER ACTIVITIES

President and Treasurer of West 8th Homeowners Association

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