Quality Assurance Customer Service

STEPHANIE LACER

H: 812-***-**** **********@*******.***

Objective

A well organized analytical detail orientated individual seeking a position in a capacity which that will allow me to advance my career based on my experience and skills.

Strengths

A successful leader, whose communication and interaction has encompassed clients, co-workers, executives and regulatory agencies with confidential information. Welcomes interaction with people that is both short term and long term, especially successful with establishing and maintaining business relations based on problem solving abilities. Exceptional level of success with taking on new projects and meeting deadlines above expectations. Excellent computer and administrative skills. Outstanding ability to monitor, control and implement quality assurance and safety measures with overwhelming success.

Experience

Logistics Support 04/2018 to 04/2024

Berry Global Evansville, IN

Load/Unload Trailers via forklift

Gantry system/Use and maintain auto wrapper

Daily use of JDE-online schedule, scheduling messages, work order completion process and all functions of DC link

Logistic Support Lead Berry Global

12/2016 to 04/2018 Evansville, IN

Management for shift, 9+ employees

Create daily requisitions and Order daily parts

Load/Unload Trailers

Daily use of JDE-online schedule, scheduling messages, work order completion process and all functions of DC Link

Insure and Maintain palletizing area with 5S daily

Maintained inventory for accuracy for POO, PO1, and Raw Material Racks are maintained at 100% accuracy

Palletizer

Berry Global

05/2014 to 12/2016 Evansville, IN

Palletized

Supplied Print Room with materials needed for production

Load/Unload Trailers Daily use of JDE

Operator/Packer Uniseal Inc

07/2013 to 05/2014 Evansville, IN

Operate production line

Pack Quality parts

Production Line/Quality Assurance Assistant Ameriqual

11/2012 to 04/2013 Evansville, IN

Production Line

Quality Assurance meeting and exceeding expectations and deadlines

Clerk

Warrick County Auditor

02/2007 to 06/2008 Boonville, IN

Incoming calls pertaining to property issues

Housing Exemptions

Resolution of issues with properties for customers

Clerical duties

Loan Processor

Diamond Valley Federal CU

03/2006 to 06/2008 Evansville, IN

Customer service

Handling large quantities of cash

Processing of loans-title work, insurance verification, escrow

In house lending

Loan Processor

Peoples Trust & Savings Bank

02/1998 to 10/2003 Boonville, IN

Loan Processing using Fannie Mae, title work, insurance verification, appraisal review

Resolution of Credit Reporting issues

In house lending Closing of Loans

Assistant Customer Service Manager Buehler's Buy Low

02/1997 to 04/2002 Boonville, IN

Supervised 10+ employees Balancing of Cash Drawers

Assisted with Loss Prevention store wide

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