BRONWYN
DIMMITT
**************@*****.***
Springboro, OH 45066
SKILLS
Hardware/software troubleshooting
Communication
Collaboration
Active Directory
Customer Service
Windows OS
Microsoft Office Suite
Working with NAS
EDUCATION
Sinclair Community College
Springboro, OH
Undergraduate: Cyber Security
Springboro High School
Springboro, OH • 05/2021
High school diploma
PROFESSIONAL SUMMARY
Experienced with IT system management and user support, ensuring seamless operations. Utilizes comprehensive troubleshooting techniques and proactive maintenance strategies. Strong understanding of network administration and system security, contributing to stable and secure IT environment.
WORK HISTORY
Dorothy Lane Market - Assistant IT Administrator
Kettering, OH • 01/2025 - Current
Acquired IT skills during internship at Dorothy Lane Market.
Managed setup and installation of new workstations.
Programing MSRs
Basic Tech support
Working with an active directory and NAS
Completed troubleshooting tasks swiftly.
Executed hands-on assembly and configuration of PCs.
Enhanced computer systems through hardware upgrades.
Working with SMS
Toning cables
Dorothy Lane Market - Food Service Worker
Springboro • 11/2022 - 01/2025
Contribute to team success by readily adapting to diverse tasks, demonstrating flexibility and a willingness to support colleagues in various roles.
Mentor and train new associates, sharing best practices and fostering a culture of continuous improvement in food service operations.
Assist customers with food selections, ensuring a positive dining experience. Maintain cleanliness standards and collaborate with team to optimize service efficiency.
Victoria's Secret - Sales Associate
Dayton • 08/2021 - 11/2022
Enhances customer experience through personalized product recommendations, driving sales and fostering brand loyalty at Victoria's Secret.
Optimizes store operations by streamlining inventory management and efficiently handling transactions, contributing to improved productivity.
Implements creative merchandising strategies to showcase products effectively, boosting visibility and attracting customer interest.
Tapestry Senior Living - Resident Assistant
Springboro • 02/2021 - 08/2021
Provided compassionate care for residents with diverse needs, ensuring their comfort and dignity while maintaining accurate health records.
Meticulously documented resident activities and health changes, contributing to comprehensive care plans and improved quality of life.
Developed creative solutions to engage residents in daily activities, boosting participation and promoting cognitive stimulation.
.