Shana Hamlin
Jackson, MS *****
*************@*****.***
Professional Summary
“To obtain long term employment that will utilize my skills and experience to contribute to a company’s growth.”
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Server
Piccadilly Restaurants-Jackson, MS
August 2019 to February 2022
Delivered excellent customer service by greeting guests, taking orders, and ensuring timely food delivery.
Maintained a clean and organized dining environment in compliance with health and safety standards. Handled cash, credit card, and POS transactions accurately. Assisted with training new team members to improve service quality and efficiency. Consistently recognized for friendly, attentive service and strong teamwork. Assembly Line Worker
Scotts Miracle-Gro-Pearl, MS
January 2017 to May 2018
Operated and monitored assembly line equipment to ensure efficient production of lawn and garden products.
Performed quality checks to meet company and safety standards. Maintained a clean, organized, and safe work environment. Assisted with packaging, labeling, and preparing products for distribution. Collaborated with team members and supervisors to meet daily production targets. Cashier
Sprint Mart-Jackson, MS
August 2015 to December 2016
Processed customer purchases, returns, and exchanges accurately using POS system. Handled cash, credit, and debit transactions with attention to accuracy and security. Provided friendly customer service, addressing questions and resolving issues quickly. Restocked shelves, maintained store cleanliness, and assisted with inventory control. Supported team members to ensure smooth daily operations. Cashier/Customer Service
Wendy's-Jackson, MS
December 2011 to July 2015
Processed customer orders and payments quickly and accurately. Delivered friendly and efficient service in fast-paced environment. Assisted with food preparation, restocking, and maintaining cleanliness in dining and kitchen areas. Handled cash and POS transactions while ensuring accuracy and accountability. Worked as part of a team to meet store performance and customer satisfaction goals. Education
High school diploma
Provine High School-Jackson, MS
August 1986 to May 1988
Skills
• Strong Communication & Teamwork (10+ years)