Customer Service Licensed Cosmetologist

Donnias Harrison

New Orleans, LA • 504-***-**** • *******.*@*****.***

Professional Summary

Licensed Cosmetologist with a strong background in beauty services, customer care, and business operations. Experienced in delivering exceptional client experiences, managing appointments, and supporting salon services. Previous experience in payroll, healthcare, and customer service demonstrates adaptability and strong interpersonal skills. CPR certified with volunteer experience in community service and caregiving facilities.

Education

Aveda Arts & Sciences Institute of New Orleans – Metairie, LA

Licensed Cosmetologist, 2023–2024

Southern A&M University of Baton Rouge – Baton Rouge, LA

Studied Nursing, 2018–2020

Professional Experience

Ethereal ELMNTS – Licensed Cosmetologist (Current)

Provide professional cosmetology services with emphasis on beauty enhancement and client satisfaction.

Manage client bookings, consultations, and aftercare recommendations.

Maintain a clean, safe, and welcoming environment for clients.

Payx – Payroll Advisor (2020–2021)

Assisted clients with payroll processing, compliance, and employee support.

Ensured accuracy in financial data and problem resolution.

Northshore Healthcare – Specimen Collector (2020–2021)

Collected and processed lab specimens in compliance with healthcare standards.

Maintained patient confidentiality and accurate records.

TJ Ribs – Server (2018–2020)

Delivered excellent customer service in a fast-paced environment.

Handled cash, POS systems, and large parties efficiently.

Dillard’s – Sales Associate (2017)

Assisted customers with product selection and upselling strategies.

Met and exceeded sales goals.

Victoria’s Secret – Sales Associate (2016–2017)

Provided personalized product recommendations and styling assistance.

Supported visual merchandising and store operations.

Olive Garden – Server (2016–2017)

Delivered high-quality service with attention to detail.

Trained new staff members on company service standards.

Volunteer Experience

• Supported dietary & activity departments in caregiving facilities across Metro Atlanta.

• Assisted in local toy drives and community development programs.

Certifications

• Licensed Cosmetologist – Louisiana State Board of Cosmetology

• CPR Certified

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