Customer Service Administrative Assistant
Resume:
Gail Thomas
Best Buy as Customer Service Specialist- Best Buy Retail Store
Mililani Town, HI 96789
****************@***********.***
Authorized to work in the US for any employer
Work Experience
Best Buy as Customer Service Specialist
Best Buy Retail Store - ‘Aiea, HI
May 2014 to Present
Helping customers at the registers and helping customers find what they need in the store. Administrative Assistant
Maxim Health Services - Concord, CA
August 2013 to December 2013
Worked as a Administrative Assistant for health care services. Did flu and wellness clinics. Gave out to patients the proper health insurance papers need. Corporate Support Associate
Bank Of The West - Walnut Creek, CA
November 2005 to September 2008
Corporate Government Banking / Church Lending/ Credit Union work in all support for Government banking form Control Disbursements Foreign / domestic Wire transfers for 55 Call Centers, Stop payments, Money Transfers, Open New accounts CD / Trust Accounts / Public Guardian Trust Accounts.Laif Transfers for the State of California, Returned Items and forged endorsements Affidavits, Returned items for all Government offices./Call Center Work. Customer Service Associate / Loss Prevention
Fry's Electronics - Concord, CA
October 2005 to October 2006
At Fry's Electronics I worked in Loss Prevention, my duties were, Watching over employees and the store assets. I also did door security, and working in the Audit department. Balanced daily monies and receipts prepared deposits for Armored Courier pick up each day .Also worked at cashiering, making and receiving calls to and from customers.
Live in Nanny
Apiar Child Care
August 2003 to September 2005
provider for approximately 2 years while parent was finishing up her college degree. Personnel Specialist
California Lithographers Printing Co - Concord, CA October 2000 to October 2002
Personnel/ Payroll In the personnel department I was in charge of the entire payroll for approx 225 employees, I worked with programs called Great Plains And Attendance Professional and did the payroll through these programs.Enrollment for Health Insurance and 401K, all done in strict Confidence all of the Workmen's Compensation claims.
Education
College of Private Investigations - Benicia, CA
Hayward Beauty College - Hayward, CA
Skills
Customer Service, Customer Care, CSR, Call Center
Certifications/Licenses
Cosmetology
September 2016 to September 2018
Driver's License
Assessments
Customer Focus & Orientation — Highly Proficient
June 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/bxga-gaghczqgjsi Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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