-Customer Service Front End

Cassidy Wolfe

***** ******* **

San Antonio, Rx *8255

*************@*****.***

phone # 210-***-****

SKILLS

-Cash handling and money management

-Customer service and conflict resolution

-Quick learner and adaptable

-Strong work ethic and reliability

-Team collaboration and communication

-Event preparation and coordination

EXPERIENCE

The Lodge Card Club, 3723 Colony Dr San Antonio TX, 78230- Front end/ cage

June 2024 - PRESENT

● Manage all incoming and outgoing funds with accuracy and accountability

● Assist customers with seating, game setup, and any questions in person or over the phone

● Ensure compliance with gaming and club procedures for customer satisfaction and operational efficiency

● Provide friendly, professional service to foster a welcoming environment

Rounders card club, 3723 Colony Dr San Antonio TX, 78230 - barista/ porter

March 2022-2024

● Took and prepared drink orders quickly and accurately for players and guest

● Maintained a clean and organized environment in all player area

● Supported a positive guest experience by providing attentive, friendly service

● Assisted in restocking supplies and keeping service area well-prepared

EDUCATION

- High school Diploma graduated june 2022

● Gpa 4.0

● Agricultural program participant: raised and showed animals in competitions, secured buyer support for school programs

● Sport involvement: earned multiple ribbons and awards for performance and teamwork

AWARDS

● Won ribbons in competitive sports and agricultural events

● Successfully raised and cared for animals for shows and sales

● Developed community relationships to secure financial support for school programs

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