Customer Service Pharmacy Technician
Resume:
Cecilia Lopez
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OBJECTIVE
I am eager to secure a challenging position where I can fully apply my skills, knowledge, education, and experience to make a meaningful impact. My goal is to develop innovative solutions to complex challenges that organizations and industries face, contributing to their success and growth.
VISION
To deliver high-quality work, provide exceptional customer service, enhance operational efficiency, and optimize the use of time and available resources.
KEYS FOR SUCCESS
Truthfulness Ethics Leadership Partnership Training Recognition Communication Progressive improvement
WORK EXPERIENCE
ICU level of care (October 2024 current job).
●Provided advanced critical care to patients with diverse medical conditions, specializing in personalized care, vital sign monitoring, medication administration, and collaboration with healthcare teams to achieve optimal outcomes.
Acute Care Step Down ICU unit (March 2023 to October 2024)
●Cared for patients with high acuity that need an intermediate level of intensive care.
Pharmacy Technician (August 2011-2017)
●Collaborated with pharmacists to ensure quality care and compliance with health standards. Prepared medications, created labels, assessed side effects, and processed purchases while addressing customer inquiries about medications and health products.
CLINICAL EXPERIENCE
Clinical experience from Miami Dade College
●Worked alongside professionals in Jackson South and Main in the Intensive Care Unit (ICU), Emergency Room (ER), Medical Surgery, Psych Unit, OB (Maternity).
VOLUNTARY WORK
Chapman Partnership (May-June 2022)
●Assisted in providing meals, organizing donations, and maintaining a clean and welcoming environment for residents.
Amigos for Kids
●Engaged with students by providing academic support and assisting them with homework to enhance their understanding and foster learning.
EDUCATION
Miami Dade College (August 2021- July 2025)
●Bachelor of Science of Nursing (Degree Awarded)
●Registered Nurse: 9626861 (License Number)
ADDITIONAL SKILLS
Communication skills Leadership skills Organizational skills
Customer service skills Collaboration skills Problem-solving skills
Interrelationship skills Critical thinking skills
REFERENCES
Laura Rodriguez Pharmacy Manager at CVS
650 NW 27th Ave, Miami, Fl, 33125
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Victor Llamas PCU Director at HCA
11750 SW 40th St, Miami, Fl, 33175
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Onel Roque PCU Manager at HCA
11750 SW 40th St, Miami, Fl, 33175
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