Customer Service Supply Chain
Resume:
Elijah M. Woods
Lorain, Ohio 44052
************@*****.***
Objective: To obtain a position in operations management that will utilize my previous experiences, skills, and knowledge to provide opportunities for growth while pursuing to advance my education.
Education:
8/2009 -6/2012 Elyria High School Diploma Elyria, Ohio
8/2012- 12/2013 Bowie State Business Management Bowie, Maryland
Work Experience:
6/2025-Present Antonio’s Pizzeria Brunswick, OH
General Manager
Effectively communicate with all staff and guests to cultivate environment of service and excellence.
Participate in performance reviews and disciplinary coaching of crew members.
Complete all opening and closing duties to include cash handling, inventory, and other daily reports.
Interview, train, supervise, counsel, schedule and evaluate staff.
Thorough knowledge of setup, operation, breakdown, and cleaning of all kitchen equipment.
of front and back operations to fulfill all restaurant obligations and production.
Implement effective controls of food, beverage and labor costs.
Plan and coordinate logistic tracking of orders for inventory control purposes and stock.
Ensure compliance with health, safety, sanitation and awareness of food and alcohol standards.
Help ensure high standards of food and beverage quality, service and marketing to maximize profits.
Provided excellent customer service to all customers and greet during in dining experience.
Jewish Hospital Cincinnati, OH
12/2024-4/2025 Supply Chain Technician
Prepared and delivered inventory supplies to various units throughout the entire hospital.
Ensure accuracy of inventory levels, optimize storage, and minimize.
Planned and coordinated logistic providers and tracking of shipments to the hospital.
Identified and mitigated potential supply chain disruptions.
Provided excellent customer service to internal and external clients.
Worked collaboratively with all departments to ensure effective communication.
Cincinnati Country Club Cincinnati, OH
12/2023-4/2025 Line Cook/Trainer
Execute and plate delicious recipes while contributing to excellent dining experience.
Multi-tasking, while maintaining assigned workstation while performing physical demands.
Provide quality customer service to all country club members and staff.
Accountable for safety, quality, consistency, and adherence to standards daily.
Inspect food preparation quality and service, food appearance, and plating.
12/2017- 12/2023 Pappadeaux Cincinnati, OH
Lead Chef/Trainer
Planned and directed high-volume food preparation in demanding environment.
Mentored and trained kitchen staff at all levels to prepare each for demanding roles.
Functioned as head chef when required to maintain continuity of service and quality.
Trained and managed kitchen personnel and supervised all related culinary activity.
Maintained high food quality standards by checking delivery contents and verify product.
Developed and remained accountable for safety, quality, consistency, and adherence to standards.
Inspected kitchen to observe food preparation quality and service, food appearance, and plating.
05/2017-11/2017 Margaritaville Cleveland, OH
Kitchen Supervisor/Cook
Oversaw the day-to-day operations of kitchen, cleaning of equipment and checking supplies.
Ensured proper rotation of food stock and delivery truck inspection of food orders.
Trained new kitchen staff in food preparation service, sanitation, and safety procedures.
Observed and evaluated workers and procedures to ensure quality standards and service.
Executed excellent dining experience through meal proper meal preparation.
Ensured all meals prepared according to proper recipe and standards with proper seasoning.
05/2016-5/2017 Red Lobster Elyria, OH
Cook
Execute and plate delicious recipes while contributing to excellent dining experience.
Multi-tasking, while maintaining assigned workstation while performing physical demands.
Ensure the highest quality food from signature recipes.
Set up and stocks products cook and presents according to Red Lobster standard.
References: Furnished Upon Request
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