Customer Service Care Assistant
Resume:
Nekeya S. Collins
***************@*****.***
** *** ** ***.*,Ansonia,CT 06401
Summary:
Dependable and conscientious Barbering student with extensive customer service skills seeking to begin my new career with a well-established barbershop where I can build a loyal clientele and grow as a professional.
Skills and Abilities:
Haircuts for men, women and children
Blow drys and thermal styling
Hot towel shaves
Facial massage and man manicures
Excellent communications skills
Answered phones, scheduled
appointments and maintained files
Works well independently as within a
team
Able to multi-task
Experience:
Cutting Edge Barbershop, Bridgeport, CT August 2016 to present
: Greet customer in a timely and courteous manner
: Provide a thorough consultation with client to ensure that satisfaction is provided and educate them on additional services as well as products.
: Provide client with excellent customer service.
Marinello School of Beauty, Fairfield, CT July 2015 to February 2016 Barbering Student – passed the CT State Barbering Exam November 21, 2015
Greeted assigned guest in a timely and courteous manner
Did a thorough consultation with client to ensure their satisfaction recommending they pre- book appointments and educated them on additional services as well as products. Greens at Cannondale, Wilton, CT February 2013 – June 2015 Resident Care Assistant
Provided clients assistance with personal hygiene, being aware of any health or safety concerns that might arise.
Reported any changes in health or skin of residents to charge nurse. Education:
HeadQuarters Barber Institute, Stratford, CT. March 2016 to April 2016 Barber Program
1000 clock hours consisting of theoretical and practical training in the art and science barbering from Techniques in hair skin and shaving to business skills and health and safety practices. Marinello School of Beauty, Fairfield, CT July 2015 to February 2016 Barbering Program
1000 clock hours consisting of theoretical and practical training in the art and science of barbering from techniques in hair skin care and shaving to business skills and health and safety practices. Porter and Chester Institute, Stratford, CT July 2011 – May 2012 Medical Assistant Certificate
Nine month certificate program in the allied health field of medical assisting that supports the work of physicians and other health professionals in the care of patients preforming such procedures lab procedures as well as EKGs and billing.
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